186 Spadina Avenue, Units 1-5
Toronto, ON M5T 3B2
President & CEO: Duke Chang
Board Chair: Ruth MacKenzie

Charitable Reg. #:89566 8417 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 100 cents are available for programs.

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About CanadaHelps:

CanadaHelps is a 4-star charity. It has a slightly above average results reporting score and spent less than one percent of donations on overhead costs. 

Founded in 2000, CanadaHelps simplifies giving with its online platform for donations. Its website helps donors send funds to charities of their choice and store donation receipts. CanadaHelps also provides charities with fundraising platforms and donor management tools. CanadaHelps receives cash donations and donated securities on behalf of charities across Canada. To cover its costs, it distributes the funds to charities for a processing fee of between 2% (security donations over $100k) and 4% (one-time donations). 

In F2021 CanadaHelps gave out $391.8m in donations. Since 2000, CanadaHelps reports that it has raised $1.8 billion.

CanadaHelps helps charities by streamlining the donation process and reducing overhead costs. It offers customizable donation forms, ticketed event pages, peer-to-peer fundraising, and monthly donation options. In F2020, CanadaHelps launched its Donor Management System (DMS). The system generates reports on donor data and helps charities track patterns in donations over time. 167 charities started using the DMS In F2021. CanadaHelps also reports that in F2021, it had 3,837 new charity partners. CanadaHelps hosted 22 webinars to help charities improve their online fundraising in F2021.

CanadaHelps aims to help Canadians donate with ease and engage more people in charitable giving. CanadaHelps launched its Cause Funds initiative in November 2019 to encourage more young people to donate to charity. In F2021, it launched four new Cause Funds. These include the Indigenous Peoples Solidarity Fund, COVID-19 Seniors Care Fund, Asian Solidarity Fund, and Anti-Racism Fund. Cause Funds helped 10,494 donors support 3,939 charities in F2021, up from 682 charities in F2020. CanadaHelps also publishes an annual Giving Report to provide information on Canada’s charitable sector. The Giving Report 2021 was downloaded 4,574 times.

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Results and Impact

Over one million donors used CanadaHelps services during F2021, up 46% from the year before. 

While Ci highlights these key results, they may not be a complete representation of CanadaHelps’ results and impact. This charity is not yet rated on impact (n/r).

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CanadaHelps received $404.5m in donations in F2021, up 34% from $301.4m in the year before. In F2021, CanadaHelps distributed $391.8m in donor-designated grants, compared to $280.1m in F2020.

CanadaHelps audited financial statements do not disclose activity-based costing. Charity Intelligence has used its information filed in its annual T3010 return for cost allocations. Administrative costs are less than 1% of revenues and fundraising costs as a percentage of donations are virtually zero. Nearly all dollars donated go to the cause. This is not within Ci's reasonable range for overhead spending between 65 and 95 cents. However, given the low-cost nature of this charity, this likely does not raise any concerns about understated overhead costs.

CanadaHelps has $4.8m in net funding reserves, which can cover 40% or about 5 months of program costs.

Charity Intelligence has sent this update to CanadaHelps for review. Changes and edits may be forthcoming.

Updated on June 2, 2022 by Emily Downing.


Financial Review

Financial Ratios

Fiscal year ending June
Administrative costs as % of revenues 0.4%0.4%0.4%
Fundraising costs as % of donations 0.0%0.0%0.1%
Total overhead spending 0.4%0.4%0.5%
Program cost coverage (%) 40.2%28.9%(1.2%)

Summary Financial Statements

All figures in $000s
Donations 404,481301,435190,421
Goods in kind 02211
Fees for service 494237298
Investment income 8083103
Other income 358325152
Total revenues 405,414302,102190,985
Program costs 11,9818,7216,314
Donor-designated donations 391,822280,060182,160
Administrative costs 1,7561,166840
Fundraising costs 636187
Total spending 405,623290,007189,402
Cash flow from operations (209)12,0951,584
Capital spending 2,0508112,538
Funding reserves 4,8172,524(74)

Note: To report on a cash basis, Ci adjusted donor-designated funds by changes in contributions due to charities. This affected grants and expenses by $4.4m in F2021, ($8.8m) in F2020, and ($644k) in F2019. Ci reported program, administrative, and fundraising costs from the charity’s T3010 filings with the CRA and removed amortization on a pro-rata basis.

Salary Information

Full-time staff: 81

Avg. compensation: $73,908

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.canadahelps.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-628-6948


Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 500,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.6 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.


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Charitable Registration Number: 80340 7956 RR0001