35 Waller Street
Ottawa, ON K1N 7G4
Executive Director: Peter Tilley
Board Chair: Shaun Baron

Charitable Reg. #:83105 8615 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 72 cents are available for programs.

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About Ottawa Mission:

Ottawa Mission is a 4-star charity. The charity has reasonable overhead costs and is financially transparent. 

Founded in 1906 as Union Mission for Men, the charity was later renamed Ottawa Mission. It provides shelter, food, clothing, job training, and spiritual support to homeless people. Ottawa Mission divides its program spending into five areas: food & shelter, addiction & trauma treatment, client services, health services, and housing services. 

Ottawa Mission’s fundraising arm is Ottawa Mission Foundation. This foundation was established in 2010 and is a separately registered charity. In F2022, the foundation granted $5.3m to Ottawa Mission. This year the donations all went in to Ottawa Mission while in previous years they went to both the Mission and the Foundation. 

In F2022, emergency food and shelter services made up 55% of program spending. Ottawa Mission sheltered 1,192 people in F2022. The shelter held an average of 160 people each night with a 99% occupancy rate. Ottawa Mission additionally served 938,218 meals in F2022. It expanded its Mobile Mission Meals program to include two foods trucks. 

In F2022, client services made up 23% of program spending. These services include employment support, educational support, mental health services, and job training. In F2022, Ottawa Mission helped 125 people with resumes. The Mission’s Stepping Stones Learning Centre helps people earn high school diplomas. During F2022 the Centre had 46 students. The Mission’s Food Services Training Program helps people start their culinary careers. In F2022, the Program had 36 graduates. At graduation, 89% of graduates were employed. The mental health services at the Mission include crisis intervention and relapse prevention. These services helped 158 people in F2022. 

In F2022, addiction & trauma services received 11% of program spending. Ottawa Mission’s addiction & trauma services have four major programs. The Day program is a drop-in group for peer support and education. The Hope program is a three-month harm reduction program for men in the shelter. This program had 20 graduates in F2022. Ottawa Mission's abstinence program, Stabilization, had 23 graduates in F2022. Lastly, the LifeHouse program is a residential treatment option for men with addiction and trauma history. This program had 16 graduates in F2022. 

In F2022, health services received 6% of program spending. These services include a primary care clinic, a dental clinic, and a hospice. During F2022, Ottawa Mission’s primary care clinic had 16,019 appointments. The dental care clinic had 332 appointments. Its hospice admitted 52 patients. 

In F2022, housing services made up 6% of program spending. Ottawa Mission helped find housing for 78 people during F2022. Another 73 people were recommended to different housing services in Ottawa. 

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Results and Impact

In F2022, Ottawa Mission provided 938,218 meals and sheltered 1,192 people. The charity worked to keep community members safe, especially during the harsh winter. Ottawa Mission's four addiction & trauma service programs had 59 total graduates in F2022. Additionally, the Mission runs Discovery University where people take free university courses. In F2022, 77 people graduated from this university program. 

While Ci highlights these key results, they may not be a complete representation of Ottawa Mission's results and impact.

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The following analysis consolidates the audited financials of Ottawa Mission and Ottawa Mission Foundation. 

Ottawa Mission received total donations of $11.4m in F2022. Administrative costs are 10% of revenues (excluding investment income) and fundraising costs are 18% of donations. This means overhead costs are 28%. For every dollar donated, 72 cents go to the cause. This is within Ci’s reasonable range.  

Ottawa Mission has funding reserves of $20.9m that can cover 146% or around 18 months of program costs at the F2022 level. 

This charity report is an update that was sent for review to Ottawa Mission. Changes and edits may be forthcoming. 

Updated on May 25, 2023 by Clive Stevens.

Financial Review

Financial Ratios

Fiscal year ending April
Administrative costs as % of revenues 10.4%10.3%11.1%
Fundraising costs as % of donations 17.9%16.8%16.8%
Total overhead spending 28.3%27.1%27.9%
Program cost coverage (%) 145.6%222.9%190.2%

Summary Financial Statements

All figures in $000s
Donations 11,44611,7679,381
Goods in kind 126281101
Government funding 5,4815,2074,419
Investment income (46)2,074(429)
Other income 2,3621,252847
Total revenues 19,36920,58114,317
Program costs 14,0369,7089,277
Grants 33800
Donated goods exp 126281101
Administrative costs 2,0141,9091,640
Fundraising costs 2,0471,9741,576
Total spending 18,56013,87212,594
Cash flow from operations 8086,7091,724
Capital spending 2,319920479
Funding reserves 20,92721,63817,650

Note: Ci consolidated the audited financials of Ottawa Mission and Ottawa Mission Foundation. As such, all related party transfers have been backed out. To report on a cash basis, Ci adjusted donations by changes in deferred revenue from government sources. This affected revenues by $917k in F2022, $171k in F2021, and $7k in F2020. Ci also adjusted for goods-in-kind. This affected revenues by $126k in F2022, $281k in F2021, and $101k in F2020. Ci used the charity and foundation’s T3010 filings with the CRA to allocate program, fundraising and administrative costs. Amortization was backed out of program, administrative, and fundraising costs and reported as a non-cash expense. When calculating the funding reserves, Ci excluded the externally restricted endowment fund ($nil in F2022, $663k in F2021, and $558k in F2020).

Salary Information

Full-time staff: 148

Avg. compensation: $80,021

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by charity.



May 10, 2023: a previous report stated that Ottawa Mission's overhead costs of 73 cents to the cause was outside of Charity Intelligence's reasonable range. These overhead costs are within Charity Intelligence's reasonable range. Sorry. 

Charity Contact

Website: www.ottawamission.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613-234-1144


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Charitable Registration Number: 80340 7956 RR0001