Mission Services of London is a 3-star charity. It is financially transparent and has reasonable overhead costs but has a below-average results reporting grade. Charity Intelligence has not assessed Mission Services of London's impact (n/r). 

Founded in 1951, Mission Services of London is a Christian charity that works to help people struggling with poverty and homelessness in London, Ontario. It provides food, shelter, clothing, crisis intervention, and rehabilitation. Mission Services of London runs five main programs: Community Mental Health Programs, Men’s Mission, Rotholme Family Shelter, Quintin Warner House, and Mission Store. The charity does not provide a breakdown of its spending by program.

Mission Services of London’s Community Mental Health Programs (CMHP) offer different support services to help homeless people, those at risk of becoming homeless, and those experiencing mental health and addiction issues. In F2022, the charity had 13,154 CMHP interactions with or on behalf of participants.

Men’s Mission and Rotholme Family Shelter are emergency shelters that provide accommodations and housing stability support. The Men’s Mission is a 146-bed facility for men. It operates as both an emergency shelter with 111 beds for men aged 16 and older, as well as a transitional residence with 35 beds for men requiring longer-term support. The Rotholme Women’s & Family Shelter has a 20-room facility to accommodate families.

Mission Services of London’s Quintin Warner House is a 20-bed, four-month residential addiction treatment program for males 18 years of age and older. The program includes intensive group therapy, life skills, goal setting, spiritual awareness, and recreational activity. In F2022, the charity conducted 2,545 days of live-in addiction treatment at Quintin Warner House.

The Mission Store sells clothing, housewares, linens, electronics, books, and more. Mission Services of London gives families and individuals in need free clothing or household articles through a voucher system. In F2022, Mission Services of London provided over $485k worth of Mission Store voucher goods to 1,655 unique individuals.

In F2022, Mission Services of London received total donations of $3.9m. It also received $4.9m in government funding, representing 46% of total revenues. Administrative costs are 5% of revenues (excluding investment income), and fundraising costs are 21% of donations. This results in total overhead spending of 26%. For every dollar donated, 74 cents go to the cause, which is within Ci’s reasonable range for overhead spending.

Mission Services of London has $4.3m in reserve funds, once the long-term debt of $52k is accounted for. The charity could cover 49% or around six months of its annual program costs with its reserves.

­­This charity report is an update that has been sent to Mission Services of London for review. Changes and edits may be forthcoming.

Updated on August 11, 2023 by Krystie Nguyen.