664 Victoria Avenue
Windsor, ON N9A 4N2
Executive Director: Ron Dunn
Board Chair: Michele McGregor

Charitable Reg. #:11926 0420 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 79 cents are available for programs.

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About Downtown Mission of Windsor:

Founded in 1972, Downtown Mission of Windsor (Downtown Mission), formerly known as United Church Downtown Mission of Windsor, is a Christian charity that works to help poor and homeless people in Windsor, Ontario. The charity states that approximately 200 people are homeless in Windsor-Essex every night. Downtown Mission runs five main programs: sanctuary, food support, wellness, education and employment, youth services, and addiction recovery.

In F2020, Downtown Mission allocated 56% of total program spending to its Sanctuary Program. The sanctuary provides emergency overnight shelter for homeless people. During their stay, residents are offered free showers, clothing, and hygiene supplies. In F2020, Downtown Mission provided 18,703 overnight stays and 12,782 showers for men, women, youth, and families. In F2020, 16,454 adults and 1,012 youth received clothing and hygiene supplies.

Downtown Mission’s Food Support services represented 17% of program spending in F2020. Food Support services include hot meals, a food bank, and the FRESH program. The FRESH program rescues produce from local farmers and grocery stores and delivers it to schools, food banks, and other organizations. In F2020, Downtown Mission saved 1,322,449 pounds of food and distributed it to 16 schools and agencies. The charity also served 188,981 hot meals and provided 222,450 meals through its food bank.

In F2020, Downtown Mission allocated 16% of program spending to education and employment services through its Enterprise Program. The Enterprise Program enables participants to target their career goals, receive training, and develop employment skills. The charity reports that it helped 87 individuals become “job-ready” in F2020.

Downtown Mission allocated the remaining program costs to its Youth Centre and Wellness Program. The Windsor Youth Centre accounted for 8% of program spending and supported 2,933 youth in F2020. Downtown Mission allocated 2% of program spending to its Phoenix Recovery Program, which supports people with drug addictions. In F2020, Downtown Mission assisted 165 adults and 21 youth during their recovery.

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Results and Impact

Downtown Mission of Windsor reports that it reversed 88 opioid overdoses in F2020, compared to 39 in F2019. In F2020, the charity found permanent housing for 47 homeless people.

Downtown Mission reports that its FRESH program fed 7,388 people each week in 2016. Additionally, it reports that the program resulted in a total savings of $405 on fresh produce per person per year in 2016.

While Ci highlights these key results, they may not be a complete representation of Downtown Mission of Windsor’s results and impact. This charity is not yet rated on impact (n/r).

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In F2020, Downtown Mission had total donations of $3.2m. The charity also received $2.4m in donated goods in kind, $60k in rental revenue, and $121k in business activities. Administrative costs are 11% of revenues and fundraising costs are 9% of donations. This results in total overhead spending of 21%. For every dollar donated, 79 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

Downtown Mission has $128k in funding reserves, after accounting for $481k of debt. Excluding debt, Downtown Mission could cover 22% of annual program costs with reserves, indicating a need for funding.

­­In F2019, Windsor Downtown Mission paid external fundraisers $60k to raise $1.9m, resulting in a cost of 3 cents per dollar raised.

This charity report is an update that has been sent to Downtown Mission of Windsor for review. Changes and edits may be forthcoming.

Updated on July 21, 2021 by Sydney Olexa.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 11.4%16.5%12.6%
Fundraising costs as % of donations 9.4%11.1%11.9%
Total overhead spending 20.8%27.6%24.6%
Program cost coverage (%) 4.7%3.1%26.2%

Summary Financial Statements

All figures in $000s
Donations 3,2222,8832,961
Goods in kind 2,4132,0392,526
Government funding 57900
Fees for service 6092150
Business activities (net) 1211120
Other income 98182172
Total revenues 6,4935,3095,810
Program costs 2,7302,7862,775
Donated goods exp 2,4132,0392,526
Administrative costs 739873734
Fundraising costs 302320353
Other costs 394422
Total spending 6,2236,0626,410
Cash flow from operations 270(753)(601)
Capital spending 2,12832871
Funding reserves 12886728

Note: In F2020, the charity stopped recording gifts in kind in revenues and expenses. For consistency, Ci included gifts in kind, increasing total revenues and expenses by $2.4m in F2020. Ci did not include volunteered time, decreasing total revenues and expenses by $nil in F2020, $364k in F2019, and $265k in F2018. Ci reported business activities net of costs, decreasing total revenues and expenses by $150k in F2020, $62k in F2019, and $163k in F2018. 

Salary Information

Full-time staff: 31

Avg. compensation: $50,796

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2019

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.downtownmission.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 519-973-5573


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Charitable Registration Number: 80340 7956 RR0001