875 Ouellette Ave
Windsor, ON N9A 4J6
Executive Director: Rukshini Ponniah-Goulin
Board Chair: Catherine Collins-Barker

Charitable Reg. #:11926 0420 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 81 cents are available for programs.

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About Downtown Mission of Windsor:

Downtown Mission of Windsor is a 4-star charity. It is financially transparent and has overhead costs within Ci's reasonable range and an average results reporting.

Founded in 1972, Downtown Mission of Windsor (Downtown Mission), formerly known as the United Church Downtown Mission of Windsor, is a Christian charity that supports poor and homeless people in Windsor, Ontario. The charity states that approximately 200 people are homeless in Windsor-Essex every night. Downtown Mission runs five programs: sanctuary, food support, enterprise, youth services, and wellness. Its head office is in Windsor, ON.

Sanctuary program – 48% of program cost: The sanctuary program provides emergency overnight shelter for homeless people. The charity offers residents free showers, clothing, and hygiene supplies during their stay. In F2022, Downtown Mission provided 26,187 overnight stays. In F2022, 12,908 adults and 1,143 youth received clothing and hygiene supplies.

Food Support – 25% of program cost: Food Support services include hot meals, a food bank, and the FRESH program. The FRESH program rescues food from local farmers and grocery stores and delivers them to schools, food banks, and other organizations. In F2022, Downtown Mission saved 1,935,101 pounds of food and distributed it to 25 local schools and agencies. The charity also served 103,221 hot meals and provided 316,365 meals through its food bank in F2022.

Enterprise program – 12% of program cost: The Enterprise Program enables participants to target their career goals, receive training, and develop employment skills. The charity reports that it helped 48 individuals become “job-ready” in F2022.

Youth Centre – 11% of program cost: The Windsor Youth Centre supported 2,782 youth in F2022 and referred 362 youth to partner agencies.

Wellness program – 4% of program cost: The Wellness program supports people with drug addictions. In F2022, the charity supported 175 adults and 180 youth through their recovery journey.

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Results and Impact

In F2022, Downtown Mission of Windsor reports that it reversed 121 opioid overdoses in F2022, compared to 128 in F2021. The charity also found permanent housing for 51 homeless people during the same year.

While Ci highlights these key results, they may not be a complete representation of Downtown Mission of Windsor’s results and impact. This charity is not yet rated on impact (n/r).

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In F2022, Downtown Mission had total donations of $3.3m. Administrative costs are 10% of revenues and fundraising costs are 10% of donations. This results in total overhead spending of 19%. For every dollar donated, 81 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

Downtown Mission has $148k in reserve funds, after accounting for $288k of debt. Excluding debt, Downtown Mission could cover 5%, or less than a month, of annual program costs with its reserves. This indicates a need for funding.

­­In F2021, Windsor Downtown Mission paid external fundraisers $69k to raise $2.5m, resulting in a cost of 3 cents per dollar raised.

This charity report is an update that has been sent to Downtown Mission of Windsor for review. Changes and edits may be forthcoming.

Updated on June 1, 2023 by Krystie Nguyen.


Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 9.9%22.3%11.4%
Fundraising costs as % of donations 9.6%9.0%9.3%
Total overhead spending 19.4%31.2%20.7%
Program cost coverage (%) 5.5%12.4%4.7%

Summary Financial Statements

All figures in $000s
Donations 3,2883,5133,238
Goods in kind 5,08302,413
Government funding 1,093528579
Fees for service 76960
Business activities (net) 131151121
Other income 5511798
Total revenues 9,6564,3786,509
Program costs 2,7032,7782,730
Donated goods exp 5,08302,413
Administrative costs 954975739
Fundraising costs 314315302
Other costs 413439
Total spending 9,0954,1026,223
Cash flow from operations 562276287
Capital spending 2781,2582,128
Funding reserves 148344128

Note: In F2020, the charity stopped recording gifts in kind in revenues and expenses. For consistency, Ci included gifts in kind, increasing total revenues and expenses by $2.4m in F2020. Ci also included gifts in kind of $5.0m in F2022, which was found in the 2022 Annual Report. The charity does not report the value of gifts in kind received and spent in F2021. Ci reported business activities net of costs, decreasing total revenues and expenses by $99k in F2022, $174k in F2021, and $150k in F2020.

Salary Information

Full-time staff: 27

Avg. compensation: $54,125

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.downtownmission.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 519-973-5573


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Charitable Registration Number: 80340 7956 RR0001