Street Haven

87 Pembroke Street
Toronto, ON M5A 2N9
Board President: Joan Laurie

Charitable Reg. #: 12953 5175 RR0001
Sector: Social Services - Homelessness (Women's Shelter)
Operating Charity

Donor Accountability

Grade: B-

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements available only upon request

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Full-time staff #34

Avg. Compensation $46,343

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 0
$80k - $120k 2
$40k - $80k 8
< $40k 0
Information from most recent CRA Charities Directorate filings for F2013

About Street Haven:

Founded in 1965, Street Haven at the Crossroads (SHC) is a multi-service agency that serves women who face challenges including homelessness, abuse, leaving jail, mental illness and addiction. Its goal is to innovate and establish an integrated continuum of services that will improve the quality of life of women in need and bring creative solutions to their problems. SHC provides immediate support for women coming off the street, providing meals and shelter. SHC supports women through counselling, addiction recovery and helps them live independently.


SHC’s Emergency Shelter in a beautiful heritage house in downtown Toronto providing a 33-bed shelter for single women offering safety, meals, hot showers, and medical assistance. From the emergency shelter, SHC provides addiction recovery at Grant House and supportive housing to 32 women in 3 different locations in downtown Toronto.


In F2012, SHC served 1,357 women with fresh meals, including 745 women accessing the emergency shelter staying 12,194 nights, 39 women in supportive housing to learn to live independently after recovering from trauma, mental health issues and addition. SHC’s addiction recovery served 100 women, including 22 in its residential program.

Financial Review:

Administrative costs are 14% of revenues and fundraising costs are 23% of donations. With mortgages on Street Haven's residencies, the funding reserves are ($485k). This creates a funding need, as is typical of social service charities operating housing.

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 13.7%11.7%15.8%
Fundraising costs as % of donations 22.9%25.4%24.4%
Program cost coverage (%) (20.9%)(23.3%)(32.4%)

Summary Financial Statements

All figures in $s
Donations 330,081382,136378,358
Government funding 2,483,7172,402,6222,592,791
Fees for service 101,95279,15490,875
Investment income 28,45014,88410,899
Total revenues 2,944,2002,878,7963,072,923
Program costs 2,324,0852,219,1492,186,935
Administrative costs 399,872335,148483,800
Fundraising costs 75,71797,00092,438
Bank And Other Charges 50,008086,234
Cash flow from operations 94,518150,563223,516
Funding reserves (484,771)(516,367)(709,034)

Comments added by the Charity:

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