WoodGreen Community Services

815 Danforth Avenue, Suite 100
Toronto, ON M4J 1L2
President & CEO: Anne Babcock
Board Chair: Jasmine Tehara

Charitable Reg. #:10822 0435 RR0002


Ci's Star Rating is calculated based on the following independent metrics:

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Most recent Audited financial statements available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 79 cents are available for programs.

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About WoodGreen Community Services:

Founded in 1937, WoodGreen Community Services (WCS) is a social service charity operating in Toronto. WCS breaks out its services into six major buckets: child and youth, seniors, employment, health and wellness, housing, and immigrant settlement. WCS has 36 locations in Toronto that cumulatively serve 37,000 people annually. WCS reports that it houses 1,000 people across its 11 housing sites, helps 7,000 people looking for jobs through its 3 Employment Resource centres, and helps 8,000 immigrants with the language, job and housing transition in Canada.

WoodGreen Community Services’ Homeward Bound program helps single mothers in unstable living situations get back on their feet. Through Homeward Bound, mothers can access affordable housing, free childcare and receive two years of free college education so that they can move from poverty into independent, sustainable living. Since the program started in 2004, Homeward Bound has housed 189 women and 299 children. In 2013, Boston Consulting Group evaluated Homeward Bound and determined that the program produces $4.00 of economic benefit for every dollar invested. This is due to improved health outcomes, reduced social assistance payments and increased tax revenues.

As part of its health and wellness services, WoodGreen Community Services runs the WoodGreen Walk-In Counselling Service for people struggling with issues such as depression, anxiety, stress and drug use. Since the program started in November 2010, WCS reports that it has held 1,723 sessions that helped 1,790 people, of which 878 were new clients to WCS.

First Step to Home is a health and housing program for elderly men who do not have stable housing. WoodGreen Community Services helps these men through affordable housing options and additional support services related to drug use, medical care, life skill development and weekly cleaning. WCS reports that 80% of the people helped through this program have maintained their new housing and health 5 years later.

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The following financial review represents the consolidated financial position of WoodGreen Community Services and WoodGreen Foundation (WF). WF is a separate registered charity that raises funds for WCS’s services. Ci did not include fund transfers between WCS and WF in the financial analysis.

WoodGreen Community Services is a medium-sized charity with total donations and special events fundraising of $2.7m in F2015. WCS operations rely heavily on the government – government funding of $25.6m in F2015 accounts for 66% of total revenues. Administrative costs are 9% of revenues and fundraising costs are 12% of donations. $0.21 of every donated dollar goes toward overhead costs, which falls within Ci’s reasonable range for overhead spending.

WCS holds funding reserves of $5.4m, which can cover only 16% of annual program costs.

This charity report is an update that is currently being reviewed by WoodGreen Community Services. Changes and edits may be forthcoming.

Updated on August 3, 2016 by Katie Khodawandi.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 8.8%8.5%8.6%
Fundraising costs as % of donations 12.4%3.8%18.2%
Program cost coverage (%) 15.5%16.0%13.0%

Summary Financial Statements

All figures in $000s
Donations 2,5722,8841,994
Government funding 25,55024,43223,721
Fees for service 10,23710,96410,306
Business activities (net) 1234879
Special events 8992129
Investment income 846067
Total revenues 38,65638,48036,296
Program costs 34,28033,57432,523
Grants 766280
Administrative costs 3,3903,2733,118
Fundraising costs 329114386
Cash flow from operations (110)1,491268
Funding reserves 5,4395,3794,237

Note: Ci adjusted for changes in deferred capital contributions, decreasing donations by $212k in F0215, $135k in F2014 and $29k in F2013. Ci included service contracts and other revenue in fees for services and adjusted for changes in accounts due to/from WoodGreen Community Housing and WoodGreen Settlement Corp, affecting fees for services by ($458k) in F2015, $137k in F2014 and ($257k) in F2013. Ci included WF’s unrealized gains on investments, increasing investment income by $13k in F2015, $3k in F2014 and $17k in F2013. Ci reported productive enterprises income related to WCS gross of expenses in business activities. Ci included amounts paid out by WF to WoodGreen Settlement Corp and WoodGreen Community Housing in grants, increasing expenses by $766k in F2015 and $28k in F2014. Amortization has been backed out of WCS program, administrative and fundraising costs based on % of total expenses.

Salary Information

Full-time staff: 378

Avg. Compensation $54,473

Top 10 staff salary range

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2015

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Charity Contact

Website: www.woodgreen.org
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