WoodGreen Community Services

815 Danforth Avenue, Suite 100
Toronto, ON M4J 1L2
President & CEO: Anne Babcock
Board Chair: Antonella Ceddia

Charitable Reg. #:10822 0435 RR0002


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]


Most recent Audited financial statements available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 83 cents are available for programs.

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About WoodGreen Community Services:

WoodGreen Community Services is a 4-star charity with a below-average results reporting score. It has overhead costs within Ci’s reasonable range and reserve funds that could cover program costs for eight months.

Founded in 1937, WoodGreen Community Services (WCS) is a social services charity based in Toronto. It aims to reduce poverty, promote self-sufficiency, and raise well-being through innovative programs. WCS offers various housing programs and social services to support low-income residents of Toronto. WCS has 44 locations that serve around 37,000 people each year.

WoodGreen Community Services offers ten programs with various services within each: Child Care, Disability, Employment, Financial Empowerment, Health and Wellness, Homeward Bound, Housing and Homelessness, Newcomer, Senior, and Youth. The charity does not provide a breakdown of spending by program in F2022.

In F2022, WCS reported that it served 467 children in its seven childcare centres through its Child Care program. Within its Financial Empowerment program, the charity provided 965 financial empowerment counselling sessions to 563 clients in F2022. Through its Health and Wellness program, WCS provided 2,030 hours of counselling in its walk-in clinic, and Personal Support Workers completed 14,860 client visits.

WCS reports that it has 1,000 housing units at 20 properties and that over 1,000 people are served each year through its Housing and Homelessness program. WCS also provides employment and settlement services for newcomers in Toronto. In F2022, WCS states that it served 2,529 people through its Newcomer program.

WoodGreen Community Services’ Homeward Bound program helps single mothers and children gain financial independence. Through Homeward Bound, single mothers can receive housing, childcare services, and two years of free college education. In F2022, WCS provided 88 mothers and their 125 children with housing and childcare.

In F2022, through its Senior program, WCS responded to 50,000 calls through the Toronto Seniors Helpline and reported that 1,660 seniors participated in activities at its Seniors’ Active Living Centres. Through its Youth program, the charity provided 376 counselling sessions and supported 360 people at its Youth Wellness Centre.

The data used above reflects WoodGreen Community Services’ most recent 2022 Annual Report, while the financial analysis below reflects F2023 financial information.

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Results and Impact

In F2022, WoodGreen Community Services reported that 1,112 people found employment with the charity’s support. Additionally, 100% of the Homeward Bound graduates found employment. The charity also reported that 2,418 clients received $9.23 million in tax benefits through WoodGreen’s Income Tax Clinic in F2022.

While Ci highlights these key results, they may not be a complete representation of WoodGreen Community Services’ results and impact. This charity is not yet rated on impact (n/r).

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Ci consolidated the financial statements of WoodGreen Community Services and WoodGreen Foundation (WF) for the following financial analysis. As such, Ci excluded fund transfers between WCS and WF. WoodGreen Foundation is a separately registered charity that raises funds for WCS’s services. 

WoodGreen Community Services received $5.2m in total donations in F2023. It received $47.2m in government funding, representing 77% of total revenues.

Administrative costs are 5% of revenues (less investment income) and fundraising costs are 11% of donations. This results in total overhead spending of 17%. For every dollar donated to the charity, 83 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

WCS has reserve funds of $41.8m, which can cover eight months of annual program costs.

This charity report is an update that has been sent to WoodGreen Community Services for review. Changes and edits may be forthcoming.

Updated on August 16, 2023 by Kiara Andrade. 

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 5.2%5.7%8.2%
Fundraising costs as % of donations 11.4%1.2%21.3%
Total overhead spending 16.5%6.8%29.5%
Program cost coverage (%) 70.2%78.4%68.4%

Summary Financial Statements

All figures in $000s
Donations 5,1507,2563,992
Government funding 47,18046,02541,949
Fees for service 4,8874,8362,718
Business activities (net) 6618179
Investment income 797282668
Other income 3,4943,2283,229
Total revenues 61,57461,64552,734
Program costs 59,40353,08344,684
Grants 1085610
Administrative costs 3,1463,4774,263
Fundraising costs 58584850
Other costs 12300
Total spending 63,36457,20549,796
Cash flow from operations (1,790)4,4402,938
Capital spending 233300195
Funding reserves 41,77142,05830,576

Note: Ci consolidated the audited financial statements of WoodGreen Community Services and WoodGreen Foundation, and removed grants transferred between the two charities. Ci excluded donations from WoodGreen Foundation, affecting total revenues by ($2.8m) in F2023, ($1.5m) in F2022, and ($1.3m) in F2021. Ci removed administrative fees paid by the WF to WCS from other revenue and administrative costs, affecting total revenues and expenses by ($956k) in F2023, ($809k) in F2022, and ($167k) in F2021. To report on a cash basis, Ci adjusted donations by changes in deferred contributions and deferred capital contributions, affecting revenues by ($1.7m) in F2023, $329k in F2022, and ($347k) in F2021. Ci also adjusted for deferred government donations, affecting revenues by ($1.5m) in F2023, $1.2m in F2022, and $590k in F2021. Ci included changes in fair values of WF investments in investment income, affecting revenues by $26k in F2023, $183k in F2022, and $541k in F2021. Ci classified fees for services received from governments as government funding. Ci reported program, administrative, and fundraising costs for WCS from its T3010 filings. Ci removed amortization on a pro-rata basis from WCS’s program, administrative, and fundraising costs. At the time of this report, the charity’s T3010 filings for F2023 were not available so program, administrative and fundraising costs were allocated as best as possible from the audited financial statements. Ci included grants to WoodGreen Community Housing in expenses, affecting expenses by $108k in F2023, $561k in F2022, and nil in F2021.

Salary Information

Full-time staff: 442

Avg. compensation: $91,972

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.woodgreen.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-645-6000


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Charitable Registration Number: 80340 7956 RR0001