Salvation Army

2 Overlea Boulevard
Toronto, ON M4H 1P4
Commissioner: Susan McMillan
Board Chair: Andrew B. Lennox

Charitable Reg. #: 10795 1618 RR0001
Sector: Social Services
Operating Charity

Results Reporting

Grade: B-

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2015 2016 2017
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #379

Avg. Compensation $57,154

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 1
$250k - $300k 0
$200k - $250k 2
$160k - $200k 7
$120k - $160k 0
$80k - $120k 0
$40k - $80k 0
< $40k 0
Information from most recent CRA Charities Directorate filings for F2017

About Salvation Army:

The Salvation Army is an international Christian organization that began operations in Canada in 1882. Its mission is to share the Christian religion, help children and families access basic needs, and help transform communities around the world. It is the largest non-governmental direct provider of social services in Canada. The Governing Council of the Salvation Army in Canada (The Salvation Army) combines its operations in Canada and Bermuda. In F2017, The Salvation Army served 1.9 million poor people in Bermuda and 400 Canadian communities. The charity reports that 25% of seniors live in poverty and 20% of Canadians skip meals because they cannot afford them. The Salvation Army focuses on addiction & housing, health care, community & family services, congregational ministries, children & youth, education, and overseas programs.

In F2017, The Salvation Army spent 39% of program costs on addiction, correction, and residential programs. Over 75,700 people enrolled in substance use disorder programs and 3,300 completed addictions and rehabilitation programs. The charity provided 6,700 shelter, addictions, detox, and mental health beds.

The Salvation Army spent 27% of program costs on health care programs in F2017. The charity reports that 117,000 people were visited in hospitals, nursing homes, prisons, daycare centres, and other facilities.

The Salvation Army spent 14% of program costs on community and family services in F2017. The charity reports providing 1,326,000 people with food and clothing and 266,000 people at Christmas with food hampers and toys. The charity states that 3.3 million meals were served at shelters and feeding programs in F2017. Parenting programs taught 3,400 parents and cooking classes taught 3,500 people. The charity reports helping 63,500 people with developmental and mental disabilities.

In F2017, The Salvation Army spent 11% of program costs on over 300 churches in Canada and Bermuda and 3% on children and youth programs. School breakfast programs served 184,000 meals in F2017. Youth programs helped 8,000 vulnerable youth.

In F2017 through the charity’s educational programs, which are 2% of program costs, 18,800 people learned budgeting, tax preparation, and trusteeship, 6,300 people received computer training, and 10,100 immigrants and refugees learned language skills.

Results and Impact: The Salvation Army received 117 applications to trace missing people and successfully traced 47.

Financial Review:

This financial summary is based on the consolidated financial statements of The Salvation Army Canada and Bermuda, including the operations of all 400 registered regional Salvation Army charities.

The Salvation Army is a Major 100 charity with $187m in donations in F2017. Its administrative costs were 7% of revenues. Its fundraising costs were 12% of donations. For every dollar donated to the charity, 81 cents go to the cause, falling within Ci’s reasonable range for overhead spending. The Salvation Army had funding reserves in F2017 of $986m, of which $32m are donor-endowed. Excluding donor-endowed funds, funding reserves can cover annual program costs for 2.1 years.

The Salvation Army spends a significant portion of its revenues on capital expenditures. In F2017, $60m or 9% of revenues went towards capital expenditures, triple its F2015 capital expenditures of $20m. In F2017, The Salvation Army granted $99m to its associated regional charities, down from $145m in F2016.

This charity report is an update that has been sent to The Salvation Army for review. Changes and edits may be forthcoming.

Updated on June 5, 2018 by Joeyanne Cheung.

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.7%6.7%6.7%
Fundraising costs as % of donations 12.1%12.1%11.4%
Program cost coverage (%) 216.8%193.8%208.2%

Summary Financial Statements

All figures in $000s
Donations 187,464189,655193,743
Government funding 238,373228,430222,958
Fees for service 80,75878,71376,242
Business activities (net) 14,88812,47411,854
Investment income 126,775(22,388)108,510
Other income 43,44031,88226,383
Total revenues 691,698518,766639,690
Program costs - International 4,7396,7306,196
Program costs - Canada 450,122447,016435,180
Administrative costs 37,64936,27135,637
Fundraising costs 22,67022,89822,172
Other costs 16,99213,50114,778
Cash flow from operations 159,526(7,650)125,727
Funding reserves 986,085879,298918,960
Note: Ci has reported Thrift Store operations as net of expenses in revenues; this resulted in reducing both total revenues and expenses by $138m in F2017, $131m in F2016, and $126m in F2015.

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