Make A Wish Canada

4211 Yonge Street
Toronto, ON M2P 2A9
CEO: Meaghan Stovel McKnight
Board Chair: Shaun Usmar

Charitable Reg. #:88129 1918 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 2/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A-

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

Low

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

42%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 42 cents are available for programs.



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OVERVIEW

About Make A Wish Canada:

Make-A-Wish Canada is a 2-star charity with low demonstrated impact. It has an A- Results Reporting grade, which is above average. For every dollar donated to the charity, 42 cents are available to go to the cause, which is well outside Ci's reasonable range for overhead spending. 

Founded in 1983, Make-A-Wish Foundation of Canada (Make-A-Wish Canada, MAWC) grants wishes to children with critical illnesses. The charity covers all costs of a qualified child’s wish. The hope is children will feel happier and stronger after having their wishes come true. Make-A-Wish Canada is an affiliate of Make-A-Wish International, the largest wish-granting organization in the world. Its head office is in Toronto.

In F2023, MAWC granted 1,389 wishes, a 44% increase compared to 2022. The charity broke down its wishes by type of request. 65% of wishes requested “to go” somewhere, 30% requested “to have” something, 3% requested “to meet” someone, 1% requested “to be” someone, and 1% requested “to give” something. Of the 1,389 wishes MAWC granted, 491 were from Western Canada (west of Manitoba), 514 were from Central Canada (Manitoba and Ontario), and 384 were from Eastern Canada (east of Ontario). In F2023 Make-A-Wish Canada received 1,932 wish referrals, a 40% increase compared to F2022. MAWC reports there are still 4,000 kids waiting for a wish in F2023.

In 2019 Make-A-Wish Canada merged with Children's Wish Foundation of Canada.

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Results and Impact

Make-A-Wish Canada ran a survey of wish parents, wish children alumni, and medical practitioners.  

Make-A-Wish Canada reports that 90% of wish parents said the wish experience gave their child a better chance of surviving their critical illness. 90% of parents also stated the wish improved their family’s well-being. 90% of wish kid alumni said their wish improved their overall quality of life and felt more hopeful for their future. 90% of medical practitioners said a wish experience improved a child’s emotional well-being. 95% of medical practitioners said a wish experience improved a child’s physical well-being and gave them the strength to fight their illness. 100% of medical practitioners said the wish improved a child’s quality of life.

Make-A-Wish Canada also referenced a study Make-A-Wish Israel conducted in 2015. The study shows wishes resulted in a significant reduction in general distress, depression, and anxiety symptoms; and an improved health-related quality of life, hope, and positive affect.

Make-A-Wish Canada spent $49.6m in F2023, including donated goods and granted 1,389 wishes. In F2023, the cost per wish was $35,742. In F2022, MAWC spent $28.5m and granted 964 wishes. In F2022, the cost per wish was $29,578. F2022's cost per wish could have been affected by pandemic.

While Ci highlights these key results, they may not completely represent Make-A-Wish Canada’s results and impact. 

Charity Intelligence has given Make-A-Wish Canada a Low impact rating based on its demonstrated impact per dollar spent.

Impact Rating: Low

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Finances

Make-A-Wish Canada received $19.1m in Canadian donations and $6.9m in international donations in F2023. In F2023 MAWC received $13.6m in in-kind donations which is 32% of revenue, compared with $3.5 million in F2022 or 15% of revenues . These in-kind donations include air travel with West Jet and Blue Cross Health Insurance for children with pre-existing conditions which are essential for wish granting.

In F2023, MAWC spent $19.9m on its programs, which is 69% of revenue (excluding in-kind donations). Donations to Make a Wish Canada remained strong through covid yet travel restrictions prevented many wishes from being completed. This led to a build-up of reserve funds. In F2023, as travel re-opened MAWC drew down its reserve funds with granting wishes and spending $2.5m on capital expenditures (software purchases). This shows as a deficit of $7.0m. 

Administrative costs are 7% of revenue (excluding investment income). In F2023, fundraising costs are 51% of donations. Fundraising cost ratios are calculated relative to fundraising revenue. This strict definition excludes the value of donated goods and international donations. If in-kind donations were included, MAWC fundraising costs would be 34%. The CRA Charities guidance is for fundraising costs not to exceed 35%. Charity Intelligence calculates MAWC's total overhead spending at 58%. For every dollar donated to the charity, 42 cents are available to go to the cause, which is well outside Ci’s reasonable range for overhead spending.

MAWC has $48.5m in reserve funds (cash and investments). Of which, $1.2m is donor endowed. Excluding donor-endowed funds, MAWC’s reserves can cover 239%, or two years and five months of its annual program costs (excluding donated goods).

This charity report is an update sent to Make-A-Wish Canada for review. Comments and edits may be forthcoming. 

Updated on June 14, 2024 by Liam Chapleau.

Financial Review


Financial Ratios

Fiscal year ending September
202320222021
Administrative costs as % of revenues 7.1%8.8%10.5%
Fundraising costs as % of donations 51.2%50.6%37.7%
Total overhead spending 58.3%59.3%48.2%
Program cost coverage (%) 238.5%502.1%673.3%

Summary Financial Statements

All figures in $000s
202320222021
Donations 26,00721,98220,275
Goods in kind 13,6473,502442
Government funding 15153,245
Investment income 2,968(2,876)6,608
Total revenues 42,63722,62330,571
Program costs 19,88011,6599,287
Donated goods exp 13,6483,502442
Administrative costs 2,8112,2392,518
Fundraising costs 13,30811,1147,636
Total spending 49,64628,51319,883
Cash flow from operations (7,009)(5,890)10,688
Capital spending 2,452858
Funding reserves 48,51259,62663,580

Note: Ci used the charity’s T3010 filing to report international donations, decreasing Canadian donations by ($6.9m) in F2023, ($398k) in F2022, and ($nil) in F2021. Ci adjusted for deferred donations, affecting revenue by ($12k) in F2023, ($948k) in F2022, and ($393k) in F2021. Ci included unrealized investment loss, affecting revenue by ($261k) in F2023, ($5.7m) in F2022, and ($nil) in F2021. Ci excluded amortization of free rent and lease inducements, affecting revenue by ($13k) in F2023. Ci used the charity’s T3010 to report government revenue, affecting revenue by $15k in F2023.  

Salary Information

Full-time staff: 157

Avg. compensation: $82,765

Top 10 staff salary range:

$350k +
1
$300k - $350k
0
$250k - $300k
2
$200k - $250k
1
$160k - $200k
5
$120k - $160k
1
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

 

Comment added by Make-A-Wish June 26, 2024

Cents to Cause

  • In Make-A-Wish Canada’s fiscal year 2023 (October 1, 2022 to September 30, 2023), for every $1 spent, 73 cents was spent directly on wish delivery and administration for services to children and families in Canada, and 27 cents on fundraising costs to ensure that our programs run efficiently and effectively.

 

  • We respect Charity Intelligence’s choice to recast financial information to compare different organizations, and we applaud their efforts to hold all charities accountable to donors, partners and program participants. Make-A-Wish Canada is professional audited annually by KPMG LLP, and our fully audited statements are available on makeawish.ca.

 

  • Our funding comes from a variety of sources, including individual donors, corporate partners, grants and other institutional supporters, however Charity Intelligence selectively recognizes sources of revenue. Make-A-Wish Canada receives significant funding which is excluded from Charity Intelligence calculations including gifts from international corporate partners (including Disney), and significant in-kind support (such as flights from WestJet and travel insurance from Blue Cross).  This considerable revenue is recognized by the Canada Revenue Agency which oversees all registered charities in Canada and is essential to our operating model. Charity Intelligence does not recognize this revenue and was not willing to make the appropriate corrections due to their standard methodology.  If this revenue was included in their calculations, this would significantly reduce fundraising costs reported by Charity Intelligence, and significantly increase cents to the cause which would be an accurate reflection of our operating model.

 

  • Make-A-Wish Canada complies with all regulatory requirements, including those laid out by the Canada Revenue Agency. We have also submitted our application for the Imagine Canada Accreditation Program, and we are in the process of earning our Imagine Canada Accreditation Trustmark, so you can feel confident knowing your donations are being used responsibly.

 

  • Transparency and accountably are core values at Make-A-Wish Canada. If you are here, these values are important to you, too. We encourage donors to research and be informed about where their donations are spent. Please visit us online at makeawish.ca and read our annual report to see how we delivered results for children in 2023.

 

  • Thanks to our supporters we increased wishes by 44% in 576 communities across Canada last year, and our wishes benefitted over 375,000 Canadians through the impact of a wish.

 

 

Learn more:

Make-A-Wish Canada's 2023 Annual Report.

Pediatric research journal article on the impact of Make-A-Wish experience on health care use. This October 2018 article finds that Make-A-Wish experiences may reduce hospital visits. This research involved 496 US children's hospital visits with an average cost per wish in 2016 of US$10,130. 

Charity Contact

Website: www.makeawish.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-224-9474

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Charitable Registration Number: 80340 7956 RR0001