Calgary, AB T2G 0P8
Acting Executive Director: Sandra Clarkson
Board Chair: Ken Uzeloc
Charitable Reg. #: 11882 3459 RR0001
Grade: A-The grade is based on the charity's public reporting of the work it does and the results it achieves.
Need for Funding
Cents to The Cause
Full-time staff #162
Avg. Compensation $67,884
Top 10 Staff Salary Range
|$300k - $350k||0|
|$250k - $300k||0|
|$200k - $250k||2|
|$160k - $200k||4|
|$120k - $160k||0|
|$80k - $120k||4|
|$40k - $80k||0|
About Calgary Drop-in:
Established in 1961, Calgary Drop-In & Rehab Centre (the DI) helps people who are poor or homeless. There are about 3,200 homeless people in Calgary every night. Calgary homeless shelters have 1886 beds, with 1006 located at the DI facilities. Last year, close to 20,000 Calgarians used the DI’s emergency shelters or one of the other programs such as counselling, education, or affordable housing. About 60% of people using the DI are 46-65 years old, meaning that the charity adapts programs, such as computer and financial literacy training, to be accessible to older adults.
Calgary Drop-In & Rehab Centre provides more than 50 programs, each addressing at least one need based on Maslow’s hierarchy. Emergency shelter, food, and clothing address basic physiological needs. A medical team of 2 registered nurses and 1 assistant nurse see over 5,000 patients at the DI every year to address health and safety needs. Musical performances and maintenance of a community garden encourage positive socialization. Education and employment training act to improve self-esteem. Finally, the affordable housing program charges rent at 30% of a client’s income, allowing them to avoid homelessness while becoming self-sufficient.
In F2017, Calgary Drop-In & Rehab Centre served 1,217,694 meals and distributed 111,813 clothing items. There were 168 graduates from a 3-week employment training program, and 9,659 clients were sent out on jobs in the community.
Results and Impact: Calgary Drop-In & Rehab Centre reports that 80% of people from its shelter return to the community within 30 days and do not reappear at the DI shelter.
Recent News: Calgary media have reported workplace bullying at Calgary Drop-In Centre. Its management and directors have issued a statement saying they are taking this matter seriously and it may warrant an internal or independent investigation. On March 6, 2018 Debbie Newman, Executive Director, resigned. Sandra Clarkson is the interim Executive Director until the position is filled. June 2018, CBC reports that the province has reviewed these allegations and is satisfied with the leadership change and recent steps to improve its workplace.
Calgary Drop-In & Rehab Centre is a medium-sized charity with $3.5m in donations during F2017. Most of the charity’s funding comes from government grants, totaling $14.2m, or 61% of revenue in F2017. Administrative costs were 4% of revenues and fundraising costs were 15% of donations, up from just 4% in F2015. Despite the upward trend in fundraising costs, for every $1 donated, 81 cents go to the cause. This falls within Charity Intelligence’s reasonable range for overhead spending. Funding reserves of $7.0m can cover 35% of annual program costs, or just over 4 months of programs. This indicates a need for funding.
This charity report is an update that is has been sent to Calgary Drop-In & Rehab Centre for review. Changes and edits may be forthcoming.
Updated on May 29, 2018 by Madison Kerr.
Financial RatiosFiscal year ending March
|Administrative costs as % of revenues||3.8%||3.9%||4.0%|
|Fundraising costs as % of donations||15.4%||7.8%||4.4%|
|Program cost coverage (%)||35.3%||26.9%||23.4%|
Summary Financial StatementsAll figures in $000s
|Goods in kind||3,423||3,310||3,389|
|Fees for service||1,998||2,252||2,466|
|Cash flow from operations||2,258||1,933||3,152|