Calgary Drop-in and Rehab Centre Society

1 Dermot Baldwin Way SE
Calgary, AB T2G 0P8
CEO: Sandra Clarkson
Board Chair: Mirela Hiti

Charitable Reg. #:11882 3459 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A-

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

Average

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

88%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 88 cents are available for programs.



My anchor

OVERVIEW

About Calgary Drop-in and Rehab Centre Society:

Calgary Drop-in & Rehab Centre Society is a four-star financially transparent charity with an Average demonstrated impact score. It has an A- results reporting grade, which is above average. For every dollar donated to the charity, 88 cents are available to go to the cause.

Founded in 1961, Calgary Drop-In & Rehab Centre Society (CDRCS) provides emergency shelter, clothing, health services, meals, and affordable housing for homeless people in Calgary. According to the City of Calgary’s most recent housing assessment, 84,600 Calgarian households (20%) cannot afford housing and zoning barriers block new affordable housing projects. The charity runs five programs: Emergency Shelter, Health & Recovery Services, Agency Support, Housing Support, and the Free Goods Program. The charity spent $29.0m cash on its programs in the fiscal year ending March 2024 (F2024).

Emergency shelter was 48% of the charity’s program spending. CDRCS runs a 24/7 housing-focused shelter that provides short-term housing and nutritious meals for those in need. In F2024, CDRC provided emergency housing to 8,731 people. An average of 634 people stayed at this shelter each night in F2024, a 26% increase from 505 people in F2023.. The charity also served 671,694 meals in F2024. This is a 22% increase from 552,600 meals served in F2023.

Health & Recovery Services was 18% of the charity’s program spending. In F2024, CDRCS's addictions response team responded to 2,213 drug poisonings and administered 4,706 naloxone doses. The charity’s health clinic also processed 26,262 health appointments which is a 40% decrease from 44,099 appointments reported in F2023.

Agency support was 15% of the charity’s program spending. CDRCS provides material support to other charities within Calgary. In F2024, the charity partnered with over 140 non-profits and outreach groups who helped distribute donated clothing, electronics, hygiene products, and other goods to those in need.

Housing support was 14% of the charity’s program spending. CDRCS provides early intervention to people at risk of homelessness and long-term affordable housing solutions. The charity reported achieving 2,524 housing outcomes since F2017 but did not define what these outcomes are. It also housed 533 people in F2024.

Free Good Program was 5% of the charity’s program spending. In F2023, CDRCS provided 719,838 pieces of furniture, clothing, and other products to 18,632 people with the help of its agency network. This is a 162% and 72% increase in the number of items and people served compared with F2023, respectively.

My anchor

Results and Impact

In F2024, Calgary Drop-In and Rehab Centre Society reported that its early intervention prevented 244 people from becoming homeless. This is a 5% increase from 232 people in F2023.

In F2024, charity also improved its Health & Recovery Services program. It introduced on-site 24/7 paramedics at its shelter. According to CDRCS, this reduced drug-related 911 calls by over 90%.

The charity also helped 394 people secure stable housing and transition out of homelessness in F2024.

While Ci highlights these key results, they may not completely represent Calgary Drop-In & Rehab Centre Society's results and impact.

Charity Intelligence has given Calgary Drop-In & Rehab Centre Society an Average impact rating based on demonstrated impact per dollar spent.

Impact Rating: Average

My anchor

Finances

In F2024, Calgary Drop-In & Rehab Centre Society received $6.8m worth of donations. This is a 109% increase from $3.2m worth of donations received in F2023. The charity also received $24.5m in government funding which is 67% of total revenue. Administrative costs are 8% of revenues and fundraising costs are 4% of donations. This results in 12% of total overhead spending. For every dollar donated, 88 cents are available to go to the cause. This is within Charity Intelligence's reasonable range.

In F2024, the charity spent $29.0m on its programs. This represents a 39% increase from $20.8m spent in F2023. CDRC also had a cash surplus of $3.9m in F2024.

At the end of F2023, CDRCS had ($689k) in net funding reserves. Ci backed out $10.4m worth of interest-bearing debt from the charity’s gross reserve funds.

Profile updated by Julian Dranitsaris on September 4, 2024. Comments and corrections may be forthcoming.

Financial Review


Financial Ratios

Fiscal year ending March
202420232022
Administrative costs as % of revenues 7.9%6.7%4.9%
Fundraising costs as % of donations 4.5%5.3%3.3%
Total overhead spending 12.4%12.0%8.2%
Program cost coverage (%) (2.4%)(10.8%)(0.9%)

Summary Financial Statements

All figures in $s
202420232022
Donations 6,7703,2396,182
Goods in kind 31529956
Government funding 24,51318,58521,780
Fees for service 2,8432,8382,758
Investment income 62029054
Other income 1,712(158)(1,340)
Total revenues 36,77325,09229,490
Program costs 28,95820,77521,123
Donated goods exp 31529956
Administrative costs 2,8391,6511,523
Fundraising costs 307172202
Other costs 479388228
Total spending 32,89923,28523,133
Cash flow from operations 3,8741,8086,358
Capital spending 2,4541,7401,241
Funding reserves (689)(2,240)(193)

Note: 1. DEFERRED GOVERNMENT FUNDING: CDRCS uses deferred accounting. To show donors financial information on a consistent basis, Ci adjusted revenues for changes in deferred government funding. This affected revenues by ($725k), $720k, and $1.4m in F2024, F2023, and F2022 respectively. 2. DEFERRED CAPITAL CONTRIBUTIONS: Ci also adjusts other revenues for changes in deferred capital contributions. This affected revenues by $1.6m, ($1.2m), and ($1.5m) in F2024, F2023, and F2022 respectively. 3. LOAN INTEREST PAYMENTS: Ci added interest payments related to the charity’s long-term debt to expenses, affecting it by $31k, $31k, and $30k in F2023, F2022, and F2021 respectively. 4. AMORTIZATION: Ci backed out amortization on a pro-rata basis from program, administrative, and fundraising expenses. 5. F2024 T3010 FILINGS: The charity’s F2024 T3010 filings with the CRA have not been updated at the time of this update. Ci will have the opportunity to update this profile with new information when these become publicly available.

Salary Information

Full-time staff: 337

Avg. compensation: $50,320

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
1
$160k - $200k
3
$120k - $160k
3
$80k - $120k
3
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

My anchor

Comments & Contact

Comments added by the Charity:

The following comments were submitted by the charity on August 16, 2024 and have been included verbatim below: 

Building a pathway to home

Every day, we find the balance between providing care to those we serve and helping them secure housing.

At the Calgary Drop-In Centre, we are driven by our passion to help, guided by our mission ‘Working with community to end homelessness, one person at a time’ and grounded by our new 5–year strategic plan.

The work we do isn’t easy and isn’t for everyone. Which is why the first of our strategic pillars in our new plan is to support our people. Safety, professionalizing our work and providing a learning culture are top of mind as we champion our amazing team.

A key component to our strategy this coming year is Accreditation. By seeking certification for all programs and services, we’re using the best in emerging practices and bringing even greater credibility to our work. Accreditation also means that continuous improvement is embedded into all we do.

Our other three priorities are to serve those who access the DI with the best in programs, to use our assets and resources wisely, and to collaborate broadly. This is not work we do in isolation. It truly takes a community to build community.

We’d like to thank all the members of our community – our staff and volunteers, our Board, the provincial government, our partners, donors and neighbours – for their incredible contributions to the achievements of the DI over the past year.

Here’s to building even more pathways together, so everyone can find their way home.

 

CHARITY CONTACT

engagement@thedi.ca

calgarydropin.ca

Charity Contact

Website: www.calgarydropin.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-266-3600

Print  
Image

Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 500,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.6 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.

 

Be Informed. Give Intelligently. Have Impact

 

Charitable Registration Number: 80340 7956 RR0001