CUPS Calgary Society

1001 10 Ave SW
Calgary, AB T2R 0B7
Executive Director: Carlene Donnelly
Board Chair: Michael Lang

Charitable Reg. #:13411 2515 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A+

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

Average

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

83%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 83 cents are available for programs.



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OVERVIEW

About CUPS Calgary Society:

CUPS Calgary is a 5-star charity that is financially transparent with Average demonstrated impact. It has an A+ results reporting grade which is above average. For every dollar donated to the charity, 83 cents are available to go to the cause. This is within Ci’s reasonable range for overhead spending.

Founded in 1989, CUPS Calgary Society (CUPS) supports Calgarians affected by poverty, trauma and systemic marginalization. The charity helps individuals and families overcome barriers and build a brighter future.  As of 2023, Calgary is the second most expensive city in Canada, with a 7% unemployment rate and a 10% poverty rate. CUPS shares its 2024-2028 Strategic Plan to strengthen its services, partnerships, and impact in supporting Calgary's most vulnerable population. The services CUPS provides focus on three key areas: Housing & Economic Support, Health, and Family & Child Development. In F2023, the charity reports helping 6,003 individuals through its programs.

A Charity Intelligence 2024 Top 100 Rated Charity.

The Housing and Economic Support Program accounted for 45% of program spending in F2024. Individuals often lose housing as a result of job loss, unaffordable rent, or substance use. In F2024, the Client Navigation and Care Coordination programs provided 2,917 hours of support, helping Calgarians address immediate needs and connect with additional services. CUPS reported that 165 households received financial assistance, and 441 individuals received basic needs assistance in F2024. In 2023, CUPS Calgary Society launched Homes 4 Health, a program that offers independent housing and intensive support for those with physical, substance use, and mental health needs. Other programs focused on housing and financial stability include Key Case Management, Community Development, and the Graduated Rent Subsidy Program (GRSP).

Primary Care & Health Services Programs accounted for 44% of program spending in F2024. CUPS notes that individuals with low socio-economic status are twice as likely to face serious illnesses or premature death. The CUPS Health Clinic provides essential medical care to low-income Calgarians who lack a regular family doctor. The Primary Health clinic served 5,055 unique individuals and delivered 53,080 points of service in F2024. Services include check-ups, health screenings, medical treatments and referrals. In F2024, CUPS’ Mental Health Clinic served 342 unique clients, offering addiction counselling, psychiatric assessments, and other support. Other health programs include Opioid Agonist Treatment, Street Outreach Addictions Team, Prenatal & Family Care, Diabetes Group, Liver Clinic and Specialist Care.

The Family & Child Development Program accounted for 11% of program spending in F2024. CUPS reports that 11% of Calgary's children live in low-income households, and poverty-related stress impacts their ability to learn. In F2024, CUPS redesigned the Family and Child Development Centre (FCDC) to provide evidence-based and two-generational focused support to kids and families. CUPS has expanded the Centre’s age range from 0-6 years to 0-12 years. In F2024, 251 individuals engaged with the FCDC home outreach services, access to healthcare professionals, and more.

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Results and Impact

In F2024, CUPS reports that 88% of the 125 clients in the Community Development program, 90% of the 161 clients in the Graduate Rent Subsidy program and 99% of the 92 clients in the Key Case Management program successfully maintained housing stability for over a year. The charity adds that 99 clients out of 106 new enrollments in the Connect to Care program graduated from the program, after an average length of stay of 149 days.

CUPS Calgary Society reports that 34% of individuals identify CUPS as their “health home”. It adds that 109 clients completed treatment at the liver clinic.

94% of 18 parents reported gaining a better understanding of how to support their child's future development. 

Learn more in CUPS Calgary Society’s F2024 Service and Program Area Impact Report.

While Ci highlights these key results, they may not be a complete representation of CUPS Calgary Society’s results and impact.

Charity Intelligence has given CUPS an Average impact rating based on demonstrated impact per dollar spent.

Impact Rating: Average

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Finances

In F2024, CUPS Calgary Society received $11.0m in donations and special events revenue. The charity received $7.3m in government funding, representing 39% of total revenue. In F2024, CUPS spent $14.1m on its programs, which is 75% of total revenue.

Administrative costs are 15% of revenues (less investment income) and fundraising costs are 3% of donations and special events. This results in total overhead spending of 17%. For every dollar donated to the charity, 83 cents are available to go to the cause. This is within Ci’s reasonable range of 65 to 95 cents.

In F2024, CUPS recorded a surplus of $1.6m, which is 9% of revenues. CUPS sold $2.6m worth of capital assets and purchased $167k in capital assets. This was related to the redesigning of the Child Development Centre building.

CUPS has $8.8m in reserve funds. These are the charity’s cash and investments. In these reserve funds, $1.0m are endowed by donors. Excluding donor-endowed funds, CUPS can cover almost 7 months of annual program costs with its current reserves.

At the time of this profile update, the charity’s F2024 T3010 is not publicly available. Hence, the most recent staff compensation information is from F2023.

This charity report is an update that has been sent to CUPS Calgary Society for review. Comments and edits may be forthcoming.

Updated on August 26, 2024 by Alexia Tudose.

Financial Review


Financial Ratios

Fiscal year ending March
202420232022
Administrative costs as % of revenues 14.5%14.2%16.2%
Fundraising costs as % of donations 2.7%7.0%3.3%
Total overhead spending 17.2%21.2%19.4%
Program cost coverage (%) 55.1%39.6%43.9%

Summary Financial Statements

All figures in $000s
202420232022
Donations 10,3709,6648,493
International donations 0700500
Government funding 7,3397,7037,630
Fees for service 195166243
Special events 644809545
Investment income 29959(11)
Other income 121146112
Total revenues 18,96819,24717,513
Program costs 14,13514,50314,547
Administrative costs 2,9002,7242,834
Fundraising costs 295729294
Total spending 17,33017,95517,675
Cash flow from operations 1,6381,292(162)
Capital spending (2,390)2,608289
Funding reserves 8,7565,7386,393

Note: Ci adjusted for deferred donations, affecting revenue by ($562k) in F2024, $71k in F2023, ($452k) in F2022. Ci backed out donated investments from donations and included these in other revenue. In F2023 and F2022, Ci reported international donations and interest income from the charity’s T3010 filing with the CRA. As the F2024 T3010 filing is not available at the time of this profile update, these adjustments could not be made for the most recent year.    

Salary Information

Full-time staff: 130

Avg. compensation: $70,401

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
1
$200k - $250k
0
$160k - $200k
0
$120k - $160k
3
$80k - $120k
6
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.cupscalgary.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-221-8780

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Charitable Registration Number: 80340 7956 RR0001