United Way Elgin Middlesex

409 King Street
London, ON N6B 1S5
CEO: Kelly Ziegner
Board Chair: John Downing

Charitable Reg. #:11926 0503 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 3/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 77 cents are available for programs.

My anchor


About United Way Elgin Middlesex:

United Way Elgin Middlesex (UWEM), formerly United Way London Middlesex and United Way Elgin-St. Thomas improves the quality of life in its community and raises funds to address human service needs in London and Middlesex and Elgin Counties. According to the charity, one in seven people in London, Ontario lives in poverty. The organization funds the UWEM Annual Community Fund which includes three main programs: Moving People from Poverty to Possibility, Healthy People, Strong Communities, and Helping Kids Be All They Can Be. It primarily raises funds through the Annual Community Campaign, which includes donations from both corporations and individuals. United Way Elgin Middlesex also operates a covid-19 relief program and a community leadership program.

The UWEM Annual Community Fund made up 47% of program costs in F2021. As part of this spending, UWEM distributed 1,279 food boxes, established 19 living wage employers and created 6 initiatives to focus on housing and homelessness. Additionally, it established four new community-based health services and accepted 23,398 client calls to the CMHA Middlesex support line. The fund contributed to 891 new licensed childcare spaces and 26 mentorship and support programs for parents.

In F2021, 40% of program spending went to a one-time local and federal covid-19 relief fund. This fund supported 6,811 children and youth and 3,850 adults with food hampers and grocery cards.

My anchor

Results and Impact

In the F2020 London Report, the charity reports distributing 159,000 kg of fresh food to local agencies. United Way Elgin Middlesex also supported 6,811 children and youth and 3,850 adults with food hampers and grocery cards through its covid-19 relief program in F2021.

My anchor


United Way Elgin Middlesex had donations and special events revenue of $7.8m in F2020. Fundraising and administrative costs are combined and result in 23% of donations and special events revenue. For every dollar donated, 77 cents go to the cause which falls within Ci’s reasonable range for overhead spending.

UWEM has $4.1m in funding reserves which could cover 77% or around nine months of annual program costs.

Charity Intelligence has sent this update to United Way Elgin Middlesex for review. Changes and edits may be forthcoming.

Updated on May 21, 2021, by Shira Wine.

Financial Review

Financial Ratios

Fiscal year ending March
Fundraising & admin costs as % of revenues 23.2%21.4%20.2%
Total overhead spending 23.2%21.4%20.2%
Program cost coverage (%) 77.4%65.3%67.0%

Summary Financial Statements

All figures in $000s
Donations 7,6788,2678,564
Government funding 11817188
Special events 141115102
Investment income 21129170
Other income 824148
Total revenues 7,9668,7069,072
Program costs 741850819
Grants 4,6085,3765,974
Donated goods exp 600505598
Fundraising & administrative costs 1,8411,8331,797
Total spending 7,7908,5639,188
Cash flow from operations 176143(116)
Capital spending 293513
Funding reserves 4,1404,0674,549

Note: Ci removed fundraising and administrative costs allocated to program spending based on the charity’s T3010 filings with the CRA. This reduced program costs by $190k in F2020, $193k in F2019, and $203k in F2018. Ci reported amortization from the charity’s T3010 filings with the CRA.

Salary Information

Full-time staff: 29

Avg. compensation: $66,418

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2020

My anchor

Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: unitedwayem.ca
This email address is being protected from spambots. You need JavaScript enabled to view it.



Tel: 519-438-1721


Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 500,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.6 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.


Be Informed. Give Intelligently. Have Impact


Charitable Registration Number: 80340 7956 RR0001