Shock Trauma Air Rescue Service

1441 Aviation Park NE, Box 570
Calgary, AB T2E 8M7
President & CEO: Andrea Robertson
Board Chair: Pat Youzwa

Charitable Reg. #: 11878 1103 RR0001
Sector: Health
Operating Charity

Results Reporting

Grade: B

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2014 2015 2016
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #312

Avg. Compensation $99,503

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 1
$250k - $300k 1
$200k - $250k 3
$160k - $200k 5
$120k - $160k 0
$80k - $120k 0
$40k - $80k 0
< $40k 0
Information from most recent CRA Charities Directorate filings for F2016

About Shock Trauma Air Rescue Service:

Founded in 1985, Shock Trauma Air Rescue Service (STARS) works collaboratively with emergency services, the community, the government, and regional health authorities to provide emergency medical care and transport to the critically ill and injured. Its "four pillars of activity" are: emergency medical communications, education and research, patient care and transport, and fundraising and community partnerships. STARS reports that it has completed over 33,000 missions since 1985.

Shock Trauma Air Rescue Service’s Helicopter Air Ambulance operates from 3 bases in Alberta (Calgary, Edmonton and Grande Prairie), 2 in Saskatchewan (Regina and Saskatoon) and 1 in Manitoba (Winnipeg). Its traditional fleet comprised of 8 Airbus Helicopters (BK117). In 2012, 3 Agusta Westland (AW139) have allowed STARS to expand its geographic range to locations such as Medicine Hat, Cold Lake, and Hinton.

In F2016, STARS flew 1,744 missions in Alberta, 1,041 missions in Saskatchewan, 568 missions in Manitoba and 70 missions in British Columbia. STARS reports that most of its missions respond to medical emergencies (52%), with the remainder responding to vehicle collisions (20%), trauma (15%), recreational activities (10%), industrial/workplace incidents (2%) and agriculture related incidents (1%). STARS reports that its aviation operations make up 58% of its program spending, while clinical operations make up 35%.

Shock Trauma Air Rescue Service’s Emergency Link Centre is a 24-hour emergency medical communications centre that helps emergency service providers care for critically ill and injured patients. In F2016, this program was 7% of program spending. This centre oversees STARS’s helicopter missions, coordinating transport and care, and providing on-line medical consultations. In F2016, the Emergency Link Centre responded to an average of 85 requests daily. It also monitored 4,200 industry sites to ensure worker safety.

STARS reports that the economic benefit of helicopter ambulance missions are 6 times higher than its costs.

Financial Review:

STARS is a Major 100 charity, with donations of $20.8m in F2016. Its administrative costs were 11% of revenues and its fundraising costs were 19% of donations, increasing from 7% and 16% in F2015, respectively. For every $1 donated to the charity, 70 cents go to the cause, falling within Charity Intelligence’s reasonable range.

The charity’s funding reserves of $38.2m result in a program cost coverage ratio of 64%. This means that the charity can cover 7 months of its annual programs using its existing reserves. This is below average and shows a need for funding.

This charity report is an update that is being reviewed by STARS. Changes and edits may be forthcoming.

Updated on May 31, 2017 by Juliana Badovinac.

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 11.4%6.6%6.5%
Fundraising costs as % of donations 18.7%15.9%18.0%
Program cost coverage (%) 64.2%55.2%42.0%

Summary Financial Statements

All figures in $000s
Donations 20,80924,62023,966
Goods in kind 00888
Government funding 27,97331,76426,950
Fees for service 2,2961,542712
Lotteries (net) 14,4969,45511,496
Business activities (net) 1,0717101,030
Investment income (128)7411,244
Other income 2,5313,3533,326
Total revenues 69,04872,18569,612
Program costs 59,51161,23556,732
Administrative costs 7,8584,6834,467
Fundraising costs 3,8833,9174,319
Cash flow from operations (2,204)2,3504,094
Funding reserves 38,19433,77123,837
Note: Ci has adjusted amortization of deferred capital contributions, donations and fundraising expenditures and administration expenditures affecting revenues by $5k in F2016, $5k in F2015, and $7k in F2014. Ci has adjusted donations and fundraising expenditures, and administration expenditures affecting expenses by $12k in F2016, $9k in F2015, and $9k in F2014.

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