Welcome Hall Mission
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
B+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
n/r
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
70%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 70 cents are available for programs.
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OVERVIEW
About Welcome Hall Mission:
Welcome Hall Mission is a 4-star rated charity with a Results Reporting grade of B+, which is above average. For every dollar donated, 70 cents are available to go towards the cause. Its reserve funds can cover just over three months of annual program costs.
Founded in 1892, Welcome Hall Mission/ Mission Bon Accueil (WHM) works to reduce homelessness and poverty in Montreal. Its services support homeless people, single mothers, low-income families, and at-risk youth. In fiscal 2024 (year ended September), WHM spent $16.5m on the following programs: Support & Care, Food, and Family.
In F2024, Support & Care was 72% of Welcome Hall Mission’s annual program spending. Welcome Hall Mission has 26 apartments available that provide emergency shelter, residence, and transitional housing. In F2024, Welcome Hall Mission provided 74,826 nights of emergency and transitional housing to 986 individual men.
In F2024, Welcome Hall Mission’s Food program was 23% of its annual program spending. In F2024, 438,000 meals were prepared and served and approximately 1,500,000 kg of food was recuperated across the city. In F2024, there were 93,553 unique visits to WHM’s two free grocery stores.
In F2024, Welcome Hall Mission’s Family program was 5% of its annual program spending. This includes employment support, academic support, and youth programs. In F2024, WHM gave over 5,000 free dental exams and distributed approximately 8,000 toys during a Christmas event.
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Results and Impact
In F2024, Welcome Hall Mission provided 74,826 nights of shelter to 986 men. The charity reports that 264 people successfully transitioned into permanent housing.
The charity also provides mental health and addiction support at its shelters. The PRISM mental health re-affiliation program has a success rate of 70% for its participants. Welcome Hall Mission also reports having 51 successful stays at its rehabilitation program.
While Ci highlights these key results, they may not be a complete representation of Welcome Hall Mission’s results and impact. This charity has not yet been rated on its impact. This is presented as (n/r) on the profile and does not impact the charity’s star rating.
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Finances
Welcome Hall Mission uses line-item costing, which is not a best practice. Ci had to use the charity’s T3010 filing with the CRA to determine administrative and fundraising costs since it was not clearly broken down in the audited financial statements.
In F2024, Welcome Hall Mission received $14.0m in donations, up 14% from the $12.3m received in F2023. In F2024, the charity also received $7.8m in donated goods in kind, and $10.4m in government funding. The government funding represents 29% of total revenues. Administrative costs are 4% of total revenues (less investment income) and fundraising costs are 26% of total donations. For every dollar donated, 70 cents are available to go towards the cause. This is within Ci’s reasonable range for overhead spending.
In F2024, the charity had $4.9m in its reserve funds. These reserve funds can cover just over three months of annual program costs.
Profile updated on June 26, 2025 by Abby Stout.
Financial Review
Fiscal year ending September
|
2024 | 2023 | 2022 |
|---|---|---|---|
| Administrative costs as % of revenues | 4.0% | 3.5% | 3.6% |
| Fundraising costs as % of donations | 25.6% | 26.2% | 27.8% |
| Total overhead spending | 29.6% | 29.7% | 31.4% |
| Program cost coverage (%) | 29.8% | 45.2% | 35.1% |
Summary Financial StatementsAll figures in $000s |
2024 | 2023 | 2022 |
|---|---|---|---|
| Donations | 13,974 | 12,259 | 9,742 |
| Goods in kind | 7,753 | 8,901 | 10,832 |
| Government funding | 10,417 | 9,694 | 8,787 |
| Fees for service | 1,177 | 1,166 | 1,129 |
| Investment income | 2,163 | 1,211 | (175) |
| Total revenues | 35,483 | 33,230 | 30,315 |
| Program costs | 16,505 | 16,038 | 13,555 |
| Donated goods exp | 9,509 | 10,748 | 12,150 |
| Administrative costs | 1,341 | 1,121 | 1,098 |
| Fundraising costs | 3,573 | 3,208 | 2,712 |
| Other costs | 255 | 228 | 190 |
| Total spending | 31,183 | 31,344 | 29,705 |
| Cash flow from operations | 4,299 | 1,887 | 610 |
| Capital spending | 3,099 | 293 | 102 |
| Funding reserves | 4,925 | 7,249 | 4,755 |
Note: DEFERRED REVENUE: To report on a cash-basis, Ci adjusted for the changes in deferred revenue from non-governmental sources. This affected total revenues by $172k in F2024, $445k in F2023, and $182k in F2022. Ci also adjusted for changes in deferred revenue from governmental sources. This affected total revenues by ($258k) in F2024, ($570k) in F2023, and ($281k) in F2022. LINE-BASED COSTING: Ci reported administrative and fundraising costs from the charity’s T3010 filings with the CRA. RESERVE EXPENSES: Ci adjusted for reserve expenses, affecting total expenses by ($nil) in F2024, ($400) in F2023, and ($4k) in F2022.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
3 |
$80k - $120k |
6 |
$40k - $80k |
1 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 514-523-5288