363 Coventry Road
Ottawa, ON K1K2C5
President & CEO: Michael Allen
Board Chair: George Brown

Charitable Reg. #:10816 0250 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 74 cents are available for programs.

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About United Way East Ontario:

United Way East Ontario is a top-rated 5-star charity. Like most United Ways, it has a high results reporting grade, meaning it does a great job reporting information on its grants and their results. 

Founded in 1933, United Way Ottawa merged with three smaller United Ways: United Ways of Prescott-Russell, Lanark County, and Renfrew County, in 2017. It formally changed its name to United Way East Ontario (UWEO) in 2019. The charity aims to bring people together to build strong, healthy and safe communities. Grants fit into four focus areas: From Poverty to Possibility; Healthy People; Strong Communities; and All That Kids Can Be.

From Poverty to Possibility accounted for 35% of granting in F2021. The program focuses on getting homeless youth off the streets and helping new immigrants and people with disabilities get jobs. Its goal is to help people become financially independent and stable. In F2021, UWEO funded 24 programs and 22 local charities that reached 3,522 people.

Healthy People, Strong Communities represented 33% of granting in F2021. The program focuses on breaking down barriers faced by vulnerable people, including seniors and people struggling with mental health or addiction. In F2021, UWEO funded 40 programs and 44 charities that reached 62,241 clients in East Ontario.

All That Kids Can Be accounted for 31% of granting in F2021. The program aims to prepare children for kindergarten and give youth a safe place to go after school. In F2021, UWEO funded 47 programs and 44 charities that reached 12,708 people in East Ontario.

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Results and Impact

United Way East Ontario reports outcomes for each of its three programs in Ottawa and surrounding regions.

The From Poverty to Possibility program helped 463 new Canadians, 895 people with disabilities and 40 youth get jobs in F2021.

The Healthy People, Strong Communities program provided 26,466 people with crisis support in F2021. 98% of these people felt supported and had their stress levels reduced. An additional 2,542 seniors reported feeling less isolated.

The All That Kids Can Be program helped 721 families improve their teaching skills in F2021. 2,526 children and youth showed improved mental health outcomes. 273 youth reported a decrease in how often they used drugs.

While Ci highlights these key results, they may not be a complete representation of UWEO's results and impact.

This charity is not yet rated on impact (n/r).  

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United Way East Ontario is a major 100 charity with donations of $25.2m in F2022. The charity received $202k in federal government funding. This number may be under-reported as provincial government funding is not reported on the charity's audited financial statements. 

Administrative costs are 6% of revenues (less investment income) and fundraising costs are 20% of donations. This results in total overhead spending of 26%. For every dollar donated, 74 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

United Way East Ontario has $15.0m in funding reserves, of which $449k is donor endowed. Excluding donor-endowed funds, the charity could cover 131% or over a year of annual program costs with current reserves. 

This charity report is an update that has been sent to United Way East Ontario for review. Changes and edits may be forthcoming. 

Updated on July 25, 2022 by Lin Zhu.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.0%3.1%5.7%
Fundraising costs as % of donations 19.9%14.8%19.9%
Total overhead spending 25.9%17.8%25.6%
Program cost coverage (%) 130.8%111.8%114.6%

Summary Financial Statements

All figures in $000s
Donations 25,24925,49123,587
Government funding 2029,206494
Investment income 4891,133(152)
Other income 665590834
Total revenues 26,60536,42124,763
Program costs 6,91610,1093,301
Grants 4,2704,5334,940
Donor-designated donations 9,4299,3539,381
Administrative costs 1,5701,0771,420
Fundraising costs 5,0263,7594,692
Total spending 27,21128,83123,733
Cash flow from operations (606)7,5891,031
Capital spending 14186187
Funding reserves 15,04816,7879,866

Note: Ci has reported admin costs as the general and administrative costs allocated to programs. Ci gathered government funding from the charity’s T3010 CRA filings and backed the amounts out of donations in F2021, F2020, and F2019. The F2022 T3010 filing was not available at the time of this update. Ci reported emergency support fund and emergency wage and rent subsidy as government funding. Ci removed emergency support grants from donations and reported emergency wage and rent subsidy in revenues, increasing revenues by $175k in F2022 and $2.2m in F2021. Ci included unrealized gains (losses) in investment income, affecting total revenue by $171k in F2022, $918k in F2021, and ($361k) in F2020. Fundraising cost recoveries from designated charities of $1.5m in F2022, $1.4m in F2021, and $1.4m in F2020 are reported as donations instead of a reduction in fundraising costs, increasing total revenues and expenses accordingly. As a non-cash item, amortization of capital assets has been backed out of program, administrative and fundraising costs on a pro-rata basis.

Salary Information

Full-time staff: 76

Avg. compensation: $59,810

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwayeo.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613.228.6700


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Charitable Registration Number: 80340 7956 RR0001