363 Coventry Road
Ottawa, ON K1K 2C5
President & CEO: Michael Allen
Board Chair: Karen Williams

Charitable Reg. #:10816 0250 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/4]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 78 cents are available for programs.

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About United Way Ottawa:

United Way Prescott-Russell, Ottawa, Lanark & Renfrew Counties (United Way Ottawa) was formed on April 1, 2017 through the merging of four smaller United Way organizations. United Way Ottawa changed its formal name to United Way East Ontario on September 10, 2019. The charity works to bring people together to build a strong, healthy, and safe community. United Way Ottawa collects and distributes donations to local agencies. The charity’s three granting programs are: All That Kids Can Be, Poverty to Possibility, and Healthy People – Strong Communities.

Although United Way Ottawa serves the surroundings communities of Prescott-Russell, Lanark, and Renfrew, most of the spending is for Ottawa. As a result, unless otherwise stated, numbers provided will be for Ottawa.  

The charity reports that there are currently 26,210 kids in Ottawa living in poverty. Through the All that Kids Can Be program, United Way Ottawa invests in programs that prepare children for kindergarten and give them a safe place to go after school. In F2019, United Way Ottawa funded 68 programs delivered by 33 agencies helping a total of 26,733 individuals.

Through the Poverty to Possibilities program, the charity funds initiatives that get homeless youth off the streets and help new immigrants and people with disabilities get jobs. According to the charity, only 43% of people with disabilities have jobs in comparison to 70% of the general population. In F2019, United Way Ottawa funded 21 programs delivered by 11 agencies helping a total of 5,715 individuals.

In F2019, United Way Ottawa granted $6.2 million to local agencies (not including donor-designated grants). The four largest grant recipients were Boys and Girls Club of Ottawa ($425,158), Family Services a la Famille Ottawa ($257,357), John Howard Society of Ottawa-Carleton ($219,505), and World Skills Employment Centre ($177,778).  Outside of Ottawa, the programs funded by the charity served 5,100 people in Renfrew County, 10,970 in Lanark County, and 24,000 people in Prescott-Russell.

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Results and Impact

Ci has chosen to highlight the following results.

In F2019, through All That Kids Can Be, the charity funded programs that resulted in an 80% reduction in youth drug use and 79% of youth in shelters receiving support. From Poverty to Possibilities funding resulted in 1,102 job seekers with disabilities finding jobs and 3,203 people in financial crisis receiving services and support. Lastly, Healthy People, Strong Communities-supported programs resulted in 84% of clients experiencing lower stress and anxiety, and 62% of seniors reporting reduced social isolation.

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F2018 and F2019 financial information reflects the operations of United Way Ottawa after its merger. F2017 financials represent the operations of the independent United Way Ottawa, prior to the merger.

United Way Ottawa is one of Canada's Major 100 charities with donations of $22.2m in F2019. Of these donations, $9.8m was granted to donor-requested agencies. United Way Ottawa charges these donor-directed donations a fundraising fee of 22% -  $2.1m in F2019 that pays for 84% of the charity's entire fundraising costs.

Administrative costs are 11% of revenues and fundraising costs are 12% of donations. For every $1 raised, 77 cents go to the cause. This is within Ci’s reasonable range. The charity has $8.4m in funding reserves, of which $456k is donor-endowed. Excluding donor-endowed funds, reserves can cover program costs for 9 and a half months.  

This charity report is an update that has been sent to United Way Ottawa for review. Changes and edits may be forthcoming. 

Updated on June 26, 2019 by Stefan Tetzlaff.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 10.9%10.2%11.4%
Fundraising costs as % of donations 11.6%10.5%17.9%
Program cost coverage (%) 79.8%77.0%78.4%

Summary Financial Statements

All figures in $000s
Donations 22,23323,10424,047
Government funding 1,1491,5712,193
Special events 00371
Investment income 353137374
Other income 434605304
Total revenues 24,16925,41627,288
Program costs 3,7164,0521,839
Grants 6,2316,7887,168
Donor-designated donations 9,79610,27411,474
Administrative costs 2,5982,5793,073
Fundraising costs 2,5722,4264,380
Cash flow from operations (745)(703)(645)
Capital spending 000
Funding reserves 8,3798,7847,484

Note: Amortization has been removed from programming, administrative, and fundraising costs pro-rata. Ci recognized unrealized gains increasing revenues by $240k in F2019, ($20k) in F2018, and $196k in F2017. 

Salary Information

Full-time staff: 80

Avg. Compensation: $58,480

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

Comments added by the Charity:

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Charity Contact

Website: www.unitedwayeo.ca
This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 613.228.6700