363 Coventry Road
Ottawa, ON K1K2C5
President & CEO: Michael Allen
Board Chair: Thom Donnelly

Charitable Reg. #:10816 0250 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 69 cents are available for programs.

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About United Way East Ontario:

United Way East Ontario is a top-rated, 5-star charity. This excellent charity is financially transparent, has a high results reporting grade, and reasonable overhead costs. 

Founded in 1933, United Way Ottawa merged with three smaller United Ways: United Ways of Prescott-Russell, Lanark County, and Renfrew County, in 2017. It formally changed its name to United Way East Ontario (UWEO) in 2019. The charity aims to bring people together to build strong, healthy, and safe communities. Grants fit into four focus areas: From Poverty to Possibility; Healthy People, Strong Communities; and All That Kids Can Be.

A Charity Intelligence 2023 Top 100 Rated Charity

Healthy People, Strong Communities – 36% of grants and program spending. The program focuses on breaking down barriers faced by vulnerable people, including seniors and people struggling with mental health or addiction. In F2023, UWEO funding supported 57 programs that reached 93,764 people. 

All that Kids Can Be – 33% of grants and program spending. The program aims to prepare children for kindergarten and give youth a safe place to go after school. In F2023, UWEO funding supported 50 programs that reached 20,471 people. 

Poverty to Possibility – 31% of grants and program spending. The program focuses on getting homeless youth off the streets and helping new immigrants and people with disabilities get jobs. Its goal is to help people become financially independent and stable. In F2023, UWEO funding supported 23 programs that reached 8,044 people.

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Results and Impact

United Way East Ontario reports outcomes for each of its three programs in Ottawa and surrounding regions.

The From Poverty to Possibility program helped 2,751 participants find or keep their employment in F2022. Of the jobseekers the charity helped, 94% of jobseekers with disabilities found employment. 

The Healthy People, Strong Communities program provided 39,756 people with crisis support in F2022. 91% of these people felt supported and had their stress levels reduced. An additional 2,580 seniors reported feeling less isolated.

The All That Kids Can Be program helped 2,261 children and youth improve their mental health in F2022. 81 youth reported a decrease in how often they used drugs.

While Ci highlights these key results, they may not be a complete representation of UWEO's results and impact.

This charity is not yet rated on impact (n/r).  

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United Way East Ontario is a large charity with donations of $24.9m in F2023. The charity did not report any government funding in F2023. This number may be under-reported as the Charity’s T3010 filing with the CRA is not yet publicly available. 

Administrative costs are 9% of revenues (less investment income) and fundraising costs are 22% of donations. This results in total overhead spending of 31%. For every dollar donated, 69 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

United Way East Ontario has $16.7m in funding reserves, of which $450k is donor endowed. Excluding donor-endowed funds, the charity could cover 2 years of program and grant costs with its reserve funds. 

This charity report is an update that has been sent to United Way East Ontario for review. Changes and edits may be forthcoming. 

Updated on June 29, 2023 by Emily Downing.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 8.9%6.0%3.1%
Fundraising costs as % of donations 21.9%19.9%14.8%
Total overhead spending 30.8%25.9%17.8%
Program cost coverage (%) 200.5%130.8%111.8%

Summary Financial Statements

All figures in $000s
Donations 24,86825,24925,491
Government funding 02029,206
Investment income 6404891,133
Other income 525665590
Total revenues 26,03326,60536,421
Program costs 3,8066,91610,109
Grants 4,3434,2704,533
Donor-designated donations 10,7079,4299,353
Administrative costs 2,2651,5701,077
Fundraising costs 5,4485,0263,759
Total spending 26,56827,21128,831
Cash flow from operations (535)(606)7,589
Capital spending 3314186
Funding reserves 16,74215,04816,787

Note: Ci reported administrative costs as the general administrative costs allocated to program costs. In F2021, UWEO received Canada Emergency Support funding and funding from the government for the New Horizons program. Ci backed out these amounts from donations and reported the amounts as government funding. Ci included the Canada Emergency Wage Subsidy and Canada Emergency Wage Subsidy in government revenues, affecting total revenues by $0 in F2023, $202k in F2022, and $2.2m in F2021. Ci included unrealized investment gains in investment income, affecting total revenues by $489k in F2023, $171k in F2022, and $918k in F2021. Ci adjusted donations by changes in deferred revenues, affecting donations and total revenues by $4k in F2023, $559k in F2022, and $688k in F2021. Fundraising cost recoveries from designated charities of $1.9m in F2023, $1.5m in F2022, and $1.4m in F2021 are reported as donations instead of a reduction in fundraising costs, increasing total revenues and expenses accordingly. 

Salary Information

Full-time staff: 76

Avg. compensation: $66,029

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwayeo.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613.228.6700


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Charitable Registration Number: 80340 7956 RR0001