Calgary Humane Society

4455 110th Avenue SE
Calgary, AB T2C 2T7
Executive Director: Carrie Fritz
Board Chair: Deanna Steblyk

Charitable Reg. #: 11882 3632 RR0001
Sector: Animal Welfare
Operating Charity

Charity Rating

[Charity Rating: 4/4]

Donor Accountability

Grade: A-

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [ Audited financial statement for most recent year ]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Full-time staff #70

Avg. Compensation $49,623

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 1
$80k - $120k 2
$40k - $80k 7
< $40k 0
Information from most recent CRA Charities Directorate filings for F2014

About Calgary Humane Society :

Founded in 1922, Calgary Humane Society (CHS) is Alberta's original animal welfare charity. It is the only animal shelter in Calgary with its doors open to all animals in need, regardless of their physical or behavioural state.


The Animal Care program accounts for most of Calgary Humane Society’s program spending. The charity admitted and provided care for 5,580 animals in 2014. The majority of animals were from pet-owner surrenders. Based on the charity’s total operating costs, Calgary Humane Society spent $1,244 per animal in 2014. The Health Team performed 3,322 surgeries (including neutering, dental work and lump removal) to care for the sheltered animals. The Behaviour Team worked with the animals to improve personal skills and increase the chance of successful adoption.


CHS's Adoption program found homes for 3,293 animals in 2014. Based on a total intake of 5,580 animals, Calgary Humane Society was able to find a safe, stable home for 59% of the animals it cared for. 2013 results were around the same – with 5,327 animals taken in and 3,216 adopted, 60% of CHS animals found homes. Calgary Humane Society's 2015 results are not yet posted.


CHS's Protection and Investigation team protects animals by investigating reported concerns of abuse, neglect and abandonment. CHS Peace Officers operate under the Animal Protection Act and Criminal Code. In 2014, the CHS team charged 30 people and saved 723 animals from inhumane care.


Calgary Humane Society was a key charity in the rescue of 1,177 pets from the Fort McMurray wildfires.




Financial Review:

Calgary Humane Society is a ‘big-cap’ charity with donations of just over $5m in F2015. Administrative costs are 10% of revenues and fundraising costs are 8% of donations, which falls within Ci’s reasonable range for overhead spending. Funding reserves total $16.7m ($333k are donor-endowed) and can cover annual program costs for 3 years.


This report is an update that is currently being reviewed by Calgary Humane Society. Changes and updates may be forthcoming.


Updated on May 31, 2016 by Katie Khodawandi.

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 9.6%8.3%11.1%
Fundraising costs as % of donations 8.3%5.6%9.6%
Program cost coverage (%) 303.8%303.3%236.3%

Summary Financial Statements

All figures in $000s
Donations 5,0087,6904,181
Government funding 246320359
Fees for service 1,8791,9111,851
Investment income 9981,3871,158
Other income (228)(21)(4)
Total revenues 7,90311,2877,544
Program costs 5,5115,0914,629
Administrative costs 663819711
Fundraising costs 417434400
Cash flow from operations 1,3114,9441,804
Funding reserves 16,74515,44110,938
Note: For F2014 and F2013, provincial government funding reported on the charity’s T3010 CRA filing but not reported in the audited financial statements has been included in government funding and removed from donations. The charity’s F2015 T3010 CRA filing was not available at the time this profile was created. Ci adjusted for foreign exchange gains by reducing revenues by $228k in F2015, $21k in F2014 and $4k in F2013. Gain on sale of capital assets is also reported as non-cash and has not been included in revenue ($6k in F2015 and $4k in F2014).

Comments added by the Charity:

The charity provided these comments for a previous version. Updated comments may be provided shortly.


The Calgary Humane Society is rooted in values of compassion, respect, integrity, commitment and collaboration which strengthen the social fabric of a rapidly changing and increasingly complex society. We have rallied to meet ever-increasing needs that have had a significant impact on the quality of life enjoyed in Calgary. As the city continues to grow and expand, it is becoming increasingly important for the Calgary Humane Society to effectively and proactively respond to animal welfare issues not only for today, but for the future.  Our vision is to lead the way and continue to set standards of excellence for the humane treatment of animals across a broad spectrum of human/animal interactions, thus fostering a community where all lives are respected and treated with compassion. The breadth of our programming is wide and all encompassing in an effort to provide the highest levels of community service to the city of Calgary and surrounding areas.


  • Pet Safe Keeping – In Calgary, 56% of domestic violence victims in shelters have reported animal abuse also occurring in the home.  25% of victims remained in abusive situations out of fear for the pet’s safety. Most all women and children who seek shelter lose their pets. The Pet Safe Keeping (PSK) Program aims to provide families with a safer choice. Calgary Humane Society’s PSK provides survivors of family violence a safe place for their animals to stay when they enter a shelter.


  • Emergency Boarding - The Calgary Humane Society offers short term housing for people in crisis through the Emergency Boarding program. Unforeseen crisis can occur, such as hospitalization due to a sudden medical emergency, evacuation from fire, individuals entering a rehab recovery program, or senior health concerns.


  • Humane Education – Is defined as the teaching of compassion and respect related to animal welfare, environmental, and social justice issues. In a world where education is about standardized testing and subject performance, it is easy to lose sight of what the real purpose of education should be: guiding the next generation to be caring, compassionate and responsible citizens that are capable of changing the world.   Reaching a total of 15,874 youth, CHS represents the animal welfare component of Humane Education,  presenting it as an interconnected and integral dimension of a healthy, just society.


  • Adoptions – In 2011 CHS has connected lives for 3871 animals and families. Lives have been saved, hearts have been healed and health has improved. Every day we receive stories of emotional, psychological, and physical inspiration surrounding the human/animal bond.


  • Animal Health – The number of animals our medical veterinary team see each day are anywhere from 15-60.  25-50 animals are on the immediate medical attention list each day, and we are able to attend to 13-18 surgeries. CHS provides compassionate, humane health care to all homeless animals admitted into the facility.


A chief mandate of the company relates to the strategies it employs for inclusive community engagement. Our animal health team works closely with Olds College, Robertson College, and University of Calgary contributing quantifiably to Veterinary student training. We host countless on-hands job shadow experiences, educational resources, tours, presentations, and field studies (herd health management) supporting the Veterinary medicine discipline.


  • Animal Care – For Albertans struggling to provide proper and adequate food for their pets, we operate a food bank program. We further provide countless donations of food and supplies to other rescue organizations who are in need.
  • Alberta Spay/Neuter Task Force - We provide information regarding policies and procedures, equipment, and supplies, for high volume spay and neuter clinics. (The Task force has the ability to spay/neuter 140/190 animals over the course of 2 days. The task force is used in First Nation communities).
  • Cremations - Calgary Humane Society will provide compassion, dignity, respect and comfort for every animal’s final voyage.
  • Behaviour Training - we offer classes, resources and a behavior help line to help owners deal with their pet concerns of Calgary.
  • Lost and Found – Losing a pet is a very traumatic experience. CHS will receive all animals and do everything possible to reunite the pet with their owners.


  • Protections and Investigations – In 2011, our team investigated 1094 reports of possible animal cruelty and neglect. 17 individuals were charged and 435 animals were seized. Our Protections and Investigations were recognized nationally for its substantial efforts, winning the Distinguished Service Provider award at the 2011 Summit on Urban Animal Strategies.


  • Phoenix Fund - The Phoenix Fund is a special fund set aside for animals with special needs that require emergency medical treatment. Burns, amputations, skin grafts, or other specialized surgeries require extra medical support. Calgary Humane Society has the ability to deal with these emergencies and those animals in critical need are most often brought here.  
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