Toronto Humane Society

11 River Street
Toronto, ON M5A 4C2
President: Krista Bulmer
Board Chair: Martin Buckle

Charitable Reg. #:11925 9513 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 75 cents are available for programs.

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About Toronto Humane Society:

Toronto Humane Society is a 5-star rated, financially transparent charity. It has a strong results reporting grade and its overhead spending is within Ci’s reasonable range. The charity has $5.0m in reserve funds, which can cover five months of annual program costs.

Founded in 1886, Toronto Humane Society (THS) works to improve the lives of animals. The charity aims to be the leader in animal welfare and strives for a society that is caring and compassionate towards animals.

A Charity Intelligence 2023 Top 100 Rated Charity

Toronto Humane Society reports that there are roughly 16.5 million pet cats and dogs in Canada. It adds that between 2008 and 2018, two million cats and dogs were adopted in the country. Along with the increase in adoptions, the number of pets that have current relationships with veterinarians decreased, with only about 40% of pet cats and dogs in Canada in current contact with a veterinarian. Toronto Humane Society adds that 30% of animal surrenders result from a medical condition that the pet owner cannot afford to care for. The charity reports that every year in Ontario, 400,000 animals enter animal shelters, either surrendered by their owners or as strays.

The charity’s programs focus on increasing animals’ access to care and reducing animal homelessness in Toronto. Its three main programs are Shelter & Community Support, Public Veterinary Services and Communication & Education.

Shelter & Community Support – 75% of program spending

In F2022, Toronto Humane Society reports that its shelter housed an average of 101 animals a day. It states that the average cost of shelter care per animal per day was $54.55. The charity states that 63% of animals in the shelter program entered foster homes, with 1,000 animals staying in foster homes in F2022. The average length of wait to be placed in a foster home was 11 days. In addition, the charity reports serving 4,956 unique clients through the Pet Parent Support Network. It states that it supported 313 animals and their families through the Urgent Foster Care program. To help moderate capacity limits in neighbouring shelters, the charity participated in 102 animal transfers to network partners. The charity also runs pet training appointments. In F2022, there were 717 total training appointments of which 239 were subsidized. 600 pet families benefited from the charity’s training services.

Public Veterinary Services – 18% of program spending

Toronto Humane Society provides veterinary care including preventative services, spay/neuter operations and dental services. It reports that the average cost of veterinary care per animal per day reached $63.20 in F2022. The charity had 4,717 preventative wellness appointments and performed 1,658 spay/neuter surgeries and 64 dental services. Toronto Humane Society offers humane euthanasia services.

Communication & Education – 7% of program spending

Toronto Humane Society believes that education is an essential step in improving animals’ overall wellbeing. The charity gives presentations in forums and conferences to spread knowledge about issues that animals face. It has published research on ringworms, heartworms and the effects of hoarding on cats. The charity also spread awareness in the media through interviews, press releases and on social media platforms.


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Results and Impact

In F2022, Toronto Humane Society enabled the adoption of 1,913 animals including 1,047 cats, 659 dogs and 207 special species. The charity states that it has a surrender retention rate of 17%. This rate indicated the percentage of animals that were about to be surrendered by their owners but that were kept thanks to services offered by the charity. These services include behaviour support, providing pet supplies or helping to source affordable medical care.

While Ci highlights these key results, they may not be a complete representation of Toronto Humane Society’s results and impact.

This charity is not yet rated for impact (n/r).

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Toronto Humane Society is financially transparent. Its audited financial statements are publicly available on its website.

Toronto Humane Society received total donations of $9.9m in F2022. Administrative costs are 10% of revenues (excluding investment income) and fundraising costs are 15% of donations. For every dollar donated, 75 cents are available for programs. This is within Ci’s reasonable range for overhead spending.

Toronto Humane Society has reserve funds of $5.0m in F2022, of which $10k are externally endowed. Excluding externally-endowed funds, the charity can cover around five months of annual program costs with current reserves. This indicates a need for funding.

This charity report is an update that has been sent to Toronto Humane Society for review. Changes and edits may be forthcoming.

Updated on August 17, 2023 by Victoria Allder.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 10.4%9.6%9.4%
Fundraising costs as % of donations 14.7%11.8%15.4%
Total overhead spending 25.0%21.4%24.8%
Program cost coverage (%) 44.8%60.1%69.0%

Summary Financial Statements

All figures in $000s
Donations 9,85510,1467,892
Goods in kind 351128591
Government funding 757291,801
Fees for service 2,1331,3341,748
Investment income (345)359313
Other income 768871,835
Total revenues 12,14513,58314,180
Program costs 11,24010,94910,509
Donated goods exp 000
Administrative costs 1,2941,2661,302
Fundraising costs 1,4451,2011,217
Other costs 353837
Total spending 14,01413,45413,065
Cash flow from operations (1,869)1291,115
Capital spending 354136469
Funding reserves 5,0496,5907,262

Note: Ci adjusted for deferred contributions and deferred capital contributions, affecting revenue by ($79k) in F2022, ($47k) in F2021 and ($210k) in F2020. Ci reported government funding from the charity’s T3010 filing with the CRA and backed this amount out of donations. Ci reported donated goods as goods-in-kind and donated investments and shares in other income and backed these amount out of donations. Ci reported both unrealized gain and unrealized loss in revenues, affecting both revenues and expenses by ($465k) in F2022, nil in F2021 and nil in F2020. Ci removed the amortization of capital assets from program, administrative, and fundraising costs on a pro-rata basis.

Salary Information

Full-time staff: 150

Avg. compensation: $55,443

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-392-2273


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Charitable Registration Number: 80340 7956 RR0001