36 Lombard St Suite 300
Toronto, ON M5C 2X3
CEO: Keith Hambly
Board Chair: Deane Collinson

Charitable Reg. #:11893 1377 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 90 cents are available for programs.

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About Fred Victor:

Founded in 1894, Fred Victor's mission is to improve the health, income, and housing stability of poor and homeless people in Toronto. It works towards its vision for Toronto to be a healthy and thriving city where every person has a home and access to opportunity. Fred Victor is one of Toronto's lead agencies addressing homelessness in the ZeroTO initiative to end homelessness in Toronto by 2025.

Fred Victor is a multi-service charity with 20 different sites across Toronto providing programs to over 2,000 clients daily. These programs cover four main categories: Housing, Health, Income, and Ending Homelessness. During F2020, Fred Victor amalgamated with the Toronto Christian Resource Centre (CRC), which shares a similar mission of offering housing and support services for people living in Regent Park and downtown Toronto.

Fred Victor’s Housing and Ending Homelessness programs include 2 emergency homeless shelters that are open 24/7, providing emergency respite care. Its Bethlehem United shelter housed 1,320 people in F2020 and is the only Toronto shelter allowing pets. Fred Victor’s Women’s Drop-In program also had 62,441 visits in F2020 with 4,206 referrals made to find adequate housing. In addition to its two shelters, Fred Victor helped 684 clients with housing access & support services in F2020.

Fred Victor’s health programs place it at the frontlines of Toronto's opioid crisis. In 2018 it opened a safe-injection site which saw 51,197 supervised consumption visits in F2020. In 2020, it also engaged 7,774 participants in 372 health promotion groups, including suicide intervention. It also provided on-site mental health and support services to 1,255 people in F2020 and diverted 1,078 clients out of the criminal justice system to support services in the community.

Fred Victor's Income programs include Employment & Training, Friends Catering, Keep Cool, and a Women’s Bakery. In F2020, 24 women at the Women’s Bakery graduated with the goal that they would be able to increase their income. Similarly, 28 participants had hands-on culinary training through the Friends Catering Social Enterprise. The Keep Cool Team provided on-the-job Peer outreach Work training for 31 people. In F2020, clients accessed Fred Victor’s employment and training services 2,337 times.

Fred Victor acquired the 40 Oaks Housing Community in F2020 through its amalgamation with the CRC; 40 Oaks provides affordable housing for 100 tenants. Fred Victor’s other activities in Regent Park in F2020 include drop-in programs and volunteering opportunities with 4,866 participants, 25 community events with 1,495 attendees, and 90 gardening program sessions with 555 participants. Fred Victor also served more than 50,000 free meals to residents of Regent Park and provided 3,193 support referrals to participants at events.

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Results and Impact

In F2020, Fred Victor helped 75 people who stayed at the Bethlehem United Shelter and 53 women who accessed the Women’s Transition to Housing program move on to permanent housing. It also reports that 108 clients who accessed other housing support services secured permanent housing, and 98% of housing access and support clients retained housing in the last 24 months.

Fred Victor’s supervised injection site and health staff reversed 644 overdoses in F2020.

In F2020, 142 people found jobs after accessing Employment and Training Services. Fred Victor reports that 80% of the 24 graduates from the Women’s Bakery went on to further education, employment, or volunteerism in F2020.

While Ci highlights these key results, they may not be a complete representation of Fred Victor's results and impact. 

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Fred Victor is a ­­­­Medium-sized charity with total donations of $2.5m in F2020. Fred Victor received $29.2m in government funding, representing 85% of total revenues. Administrative costs are 7% of revenues (excluding investment income) and fundraising costs are 3% of donations. This means overhead costs are 10%. For every dollar donated, 90 cents go to the cause. This is within Ci’s reasonable range for overhead spending. Note that overhead ratios are likely understated due to a lack of transparency in cost breakdowns for common expenses like salaries, rent, and benefits. Additionally, Ci could not use the figures reported in Fred Victor’s T3010 filing with the CRA since expenses do not reconcile with the charity’s audited financial statements and F2020 CRA data for Fred Victor was not available at the time of this update.  

­­Fred Victor’s interest-bearing debts of $15.4m (held in mortgages) exceed its gross funding reserves of $13.9m. Excluding the long-term portions of mortgages, Fred Victor could operate using reserve funds for roughly five months.

This charity report is an update that has been sent to Fred Victor for review. Changes and edits may be forthcoming.

Updated on August 10, 2020 by Eric Jose.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 7.0%6.0%6.0%
Fundraising costs as % of donations 2.8%2.2%2.4%
Total overhead spending 9.8%8.2%8.4%
Program cost coverage (%) (5.0%)(5.4%)(31.6%)

Summary Financial Statements

All figures in $000s
Donations 2,5081,9221,291
Government funding 29,19628,69222,674
Fees for service 1131440
Business activities (net) 2,0031,6421,631
Investment income 355231
Other income 304363806
Total revenues 34,15932,81526,432
Program costs 30,42129,34823,825
Administrative costs 2,3911,9631,580
Fundraising costs 704331
Other costs 371322343
Total spending 33,25331,67625,779
Cash flow from operations 9061,139653
Capital spending 50959474
Funding reserves (1,522)(1,577)(7,531)

Note: Ci has not adjusted for deferred contributions, as while it appears to to be mostly government funding, there is no breakdown in the audited financial statements. This would have affected revenues by $1.3m in F2020, $3.9m in F2019, and ($326k) in F2018. Ci removed deferred contributions and grants from revenues in F2018, decreasing total revenues by $460k. 

Salary Information

Full-time staff: 203

Avg. Compensation: $83,362

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2019

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Comments & Contact

Comments added by the Charity:

Mack slept outdoors for almost 20 years… on heating grates, in parks and doorways, on concrete slab and in ravines. Mack uses a wheelchair and he has asthma from breathing the discharge air from heating grates. Mack used to work as a painter before a back injury put him in hospital for six months.  After that, he ended up on the street. Mack grew up in Nova Scotia. He was tossed around foster homes where he suffered terrible abuse.

Fred Victor got Mack a place to live. It’s hard work making the transition from the street to a home. Says Mack in his bachelor apartment:  “I’d been used to the street for so long, I couldn’t keep an apartment.  Living outside, my main objective was to survive. Every day I woke up, I thanked the Lord, because I was alive. And I’d take it from there.” One of the best things about having a home - to sleep without fear. 

Mack is one person. There are thousands of people in similar circumstances. Donors to Fred Victor help folks like Mack get and keep a safe stable place to call home. 

Charity Contact

Website: www.fredvictor.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-364-8228