United Way Greater Toronto

ON
M5E 1S2, ON M5E1S2
President & CEO: Heather McDonald
Board Chair: Bruce McCuaig

Charitable Reg. #:11927 8216 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

75%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 75 cents are available for programs.



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OVERVIEW

About United Way Greater Toronto:

United Way Greater Toronto is a 4-star rated charity. It has average disclosure with a B grade for results reporting. Its overhead spending and funding reserves are within Ci’s reasonable range.

Founded in 1956, United Way Greater Toronto (UWGT) fundraises from communities and grants to local agencies to fight poverty, improve social conditions, and drive change. It supports people across Peel, Toronto, and York Region. UWGT primarily grants to local charities, working with over 300 community agencies to deliver programs. It also conducts research to identify causes of poverty and inequality in the GTA.

UWGT has three areas of spending: Community Services, Programs Supported by Government and Restricted Gifts, and Other programs including Inclusive Communities, Inclusive Employment, and Community Real Estate. In F2026, UWGT spent $91.4m on its programs and grants, which includes $82.6m in grants to partner organizations. It also provided $29.4m in donor-advised grants. UWGT reports reaching 1,800,000 people in F2026 through over 700 programs delivered by over 300 agencies. UWGT's largest Community Services grants in F2026 include: $2.5m to Family Service Toronto, $1.5m to Jewish Family and Child Service, $1.25m to The Neighbourhood Group, $1.25m to YWCA Toronto, and $1.2m to The Canadian Red Cross Toronto Region.

Community Services accounted for $70.1m or 77% of program costs. UWGT grants to over 300 local agencies delivering programs that support people in or at risk of poverty across Peel, Toronto, and York Region. In F2026, UWGT supported 288 affordable and supportive housing units and maintained 12 community coordination tables co-chaired with the City of Toronto, where local agencies and government coordinate responses to community issues. UWGT supported 4,123 unhoused individuals into safe and stable housing.

Programs Supported by Government and Restricted Gifts accounted for $13.0m or 14% of program costs. This includes Reaching Home, UWGT's federal homelessness strategy program administered for York Region, as well as the Peel Newcomer Strategy Group and Skills Development Fund. In F2026, UWGT supported 12 Reaching Home programs and over 40 seasonal projects.

Other Programs accounted for $8.4m or 9% of program costs. This includes Inclusive Communities, Inclusive Employment, and Community Real Estate. UWGT assisted 5,954 residents with tax filing and 18,214 residents with skills building and job training. It provided $4.0m in capital grants across 27 projects, developing 140,000 sq. ft. of new community space.

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Results and Impact

In F2026, 1.8 million people accessed services through UWGT-funded agencies. UWGT's Inclusive Local Economic Opportunity (ILEO) program reports that it generated over $18.0m in community wealth. It also hired 222 residents through ILEO.

UWGT reports that it helped 1,309 individuals obtain emergency or respite shelter in F2026. In addition, 115 residents were sheltered through the Thorncliffe Park emergency response.

While Ci highlights these key results, they may not be a complete representation of United Way Greater Toronto’s results and impact. Charity Intelligence has not yet rated this charity on impact (n/r). This does not affect its star rating.

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Finances

United Way Greater Toronto is a Major 100 charity, one of the largest charities in Canada in terms of donations. In F2026, UWGT had $156.4m in total revenues. Donations accounted for $135.1m ir 86% of revenues. Government funding was $12.7m or 8% of revenues. Investment income was $8.5m or 5% of revenues.

Administrative costs were $7.7m or 5% of revenues (less investment income). Fundraising costs were $26.3m or 20% of donations. For every dollar donated to UWGT 75 cents are available to go to the cause. This is within Ci’s reasonable range.

In F2026, UWGT spent $82.6m on grants, which is 72% of total revenues (less donor designated grants). Its cost to research and manage these grants was $8.8m, representing 11% of grants, on top of other overhead costs.

As of F2026, UWGT has $150.7m in cash and investments, of which $37.7m is donor endowed. Excluding donor-endowed funds, its reserves can cover 1 year and 3 months of its annual program costs and grants. This is within Ci’s reasonable range.

Updated on August 27, 2026 by Raihan Firosh. Comments and corrections may be forthcoming.

Financial Review


Financial Ratios

Fiscal year ending March
202620252024
Administrative costs as % of revenues 5.2%0.0%0.0%
Fundraising costs as % of donations 19.5%0.0%0.0%
Total overhead spending 24.7%17.8%13.7%
Program cost coverage (%) 126.3%124.5%106.3%

Summary Financial Statements

All figures in $000s
202620252024
Donations 135,080134,962122,229
Government funding 12,73210,82429,370
Investment income 8,4599,95410,404
Other income 115(2,940)312
Total revenues 156,386152,800162,315
Program costs 8,82615,90415,572
Grants 82,58581,37999,305
Donor-designated donations 29,42423,24319,549
Administrative costs 7,74800
Fundraising costs 26,31800
Fundraising & administrative costs 025,48020,887
Total spending 154,901146,006155,313
Cash flow from operations 1,4856,7947,002
Capital spending 1,2362,0713,859
Funding reserves 150,707153,970153,543

Note: AMORTIZATION: Ci removed amortization from program and administrative and fundraising costs on a pro-rata basis. DEFERRED DONATIONS: Ci adjusted for deferred donations, affecting total revenues by ($3.4m) in F2026, ($3.9m) in F2025, and ($40k) in F2024. ENDOWMENT: Ci included endowment contributions in donations, increasing total revenues by $1.2m in F2026, $1.2m in F2025, and $511k in F2024.  

Salary Information

Full-time staff: 212

Avg. compensation: $100,583

Top 10 staff salary range:

$350k +
1
$300k - $350k
1
$250k - $300k
3
$200k - $250k
4
$160k - $200k
1
$120k - $160k
0
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2025

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwaygt.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-777-2001

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Charitable Registration Number: 80340 7956 RR0001