United Way Greater Toronto

ON
M5E 1S2, ON M5E1S2
President & CEO: Daniele Zanotti
Board Chair: Lisa Gonsalves

Charitable Reg. #:11927 8216 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

82%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 82 cents are available for programs.



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OVERVIEW

About United Way Greater Toronto:

United Way Greater Toronto is a 4-star charity. It is financially transparent and has reasonable overhead costs. It has an average results reporting grade. With its current funding reserves, the charity can cover one year and three months of annual program costs.  

Founded in 1956, United Way Greater Toronto (UWGT) fundraises from communities and grants to local agencies to fight poverty, improve social conditions, and drive change. It supports people across Peel, Toronto, and York Region. In 2015, United Way Toronto merged with United Way York Region. In 2018 it merged with United Way of Peel Region. UWGT primarily grants to local charities, working with over 300 community agencies to deliver programs. It also conducts research to identify causes of poverty and inequality in the GTA and works with local organizations to find solutions to such issues.

UWGT has spending relating to community services and program support, which include the costs for management, oversight and distribution of its grants, as well as administration costs for government programs. Total grants in F2025 were $104.6m. These include $69.5m in community investments that UWGT divides as follows: $60.9m for Community Services Sector, $3.0m for Inclusive Employment, $2.7m for Inclusive Communities, $2.1m for Strategic Initiatives and $800k for Community Real Estate. There is also $23.2m for donations designated by donors for specific charities but facilitated by United Way. Additionally, $8.1m in grants went to programs and organizations supported by government grants and $3.8m went to programs and organizations supported by restricted gifts. 

UWGT’s largest Community Service Sector grants in F2025 include: $2.7m to Family Service Toronto, $1.5m to Jewish Family and Child Service Program, $1.3m to The Neighbourhood Group, $1.3m to YWCA Toronto, and $1.2m to Canadian Red Cross – Toronto Region.  

UWGT reports reaching 1.8 million people in F2025 through over 700 programs delivered by over 300 agencies. The charity reports it has 9 community hubs across the GTA which had 5.8 million visitors in F2025. UWGT adds that it helped 150,000 people access culturally appropriate food and helped over 30,000 people access housing support. In addition, UWGT reports that the Inclusive Local Economic Opportunity (ILEO) program provided 1,544 employability support interactions since 2021.

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Results and Impact

United Way of Greater Toronto’s Inclusive Local Economic Opportunity (ILEO) program reports that it estimates its financial return to the community to be $15.8m from 2021 to 2025. It adds that since 2021, it helped 193 Greater Golden Mile (GGM) residents find jobs and estimates the cumulative revenue of GGM businesses it helped to be $6.8m. 

United Way of Greater Toronto reports that it helped 3,205 people get jobs and helped 37,843 women and children gain stability through referrals to housing, education, employment, settlement, legal, financial and other wraparound supports. 

While Ci highlights these key results, they may not be a complete representation of United Way Greater Toronto’s results and impact. Charity Intelligence has not yet rated this charity on impact (n/r). This does not affect its star rating.

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Finances

United Way Greater Toronto is a Major 100 charity with donations of $134.3m in F2025. The charity received $10.8m in government funding, representing 7% of total revenues. Government funding decreased by 63% from $29.4m in F2024.  In F2024, UWGT received $15.5m in government funding through the Community Services Recovery Fund, which supports institutions in recovering from the short- and long-term impacts of COVID-19. By comparison, it received $351k from this fund in F2025 and $248k in F2023. 

Fundraising and administrative costs are 18% of total revenues (less investment income). This means that total overhead costs were 18% in F2025. For every dollar donated, 82 cents were available for programs. This falls within Ci’s reasonable range for overhead spending.  

In F2025, UWGT spent $81.4m on grants, which is 63% of total revenues, less donor-designated grants. Its cost to research and manage these grants was $15.9m, representing 19% of grants, on top of other overhead costs. In F2025, the charity had an operating surplus of $6.1m, 4% of revenues, and capital expenditures of $2.1m.   

United Way Greater Toronto has $154.0m in reserve funds, of which $35.0m is donor endowed. Reserve funds are the charity's cash and investments. Excluding donor-endowed funds, the charity could cover one year and three months of annual program and grant spending.   

This charity report is an update that has been sent to United Way Greater Toronto for review. Changes and edits may be forthcoming.  

Updated on November 18, 2025 by Victoria Allder.  

Financial Review


Financial Ratios

Fiscal year ending March
202520242023
Fundraising & admin costs as % of revenues 17.9%13.7%13.0%
Total overhead spending 17.9%13.7%13.0%
Program cost coverage (%) 124.5%106.3%125.8%

Summary Financial Statements

All figures in $000s
202520242023
Donations 134,275122,422125,927
Government funding 10,82429,3708,102
Investment income 9,95410,4044,241
Other income (2,940)3128,779
Total revenues 152,113162,508147,049
Program costs 15,90415,57213,219
Grants 81,37999,30579,481
Donor-designated donations 23,24319,54922,154
Fundraising & administrative costs 25,48020,88718,584
Total spending 146,006155,313133,438
Cash flow from operations 6,1077,19513,611
Capital spending 2,0713,8594,838
Funding reserves 153,970153,543144,980

Note: AMORTIZATION: Ci removed amortization from program and administrative and fundraising costs on a pro-rata basis. DEFERRED DONATIONS: Ci adjusted for deferred donations, affecting total revenues by ($3.9m) in F2025, ($40k) in F2024 and $8.6m in F2023. Ci included deferred donations in other revenue, as the audited financial statements do not differentiate between government and nongovernment deferred revenue. ENDOWMENT: Ci included endowment contributions in donations, increasing total revenues by $482k in F2025, $704k in F2024 and $592k in F2023.  

Salary Information

Full-time staff: 254

Avg. compensation: $92,512

Top 10 staff salary range:

$350k +
1
$300k - $350k
1
$250k - $300k
0
$200k - $250k
5
$160k - $200k
3
$120k - $160k
0
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2024

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwaygt.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-777-2001

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Charitable Registration Number: 80340 7956 RR0001