Kids Help Phone
Toronto, ON M5G 1Y8
President & CEO: Sharon Wood
Board Chair: Carolyn McGill
Charitable Reg. #: 13000 5846 RR0001
Grade: AThe grade is based on the charity's public reporting of the work it does and the results it achieves.
Need for Funding
Full-time staff #130
Avg. Compensation $76,162
Top 10 Staff Salary Range
|$300k - $350k||0|
|$250k - $300k||0|
|$200k - $250k||1|
|$160k - $200k||0|
|$120k - $160k||4|
|$80k - $120k||5|
|$40k - $80k||0|
About Kids Help Phone:
Founded in 1989, Kids Help Phone (KHP) is a helpline for youth experiencing distress. It provides free, anonymous and confidential professional
Kids Help Phone’s phone line offers professional
In 2016, KHP provided 62,343
Kids Help Phone is very strong in donor accountability and reporting with extensive evaluation of its main programs. For youth calling for help, talking with a KHP
Kids Help Phone is a large charity, with donations and special events revenues of $11.7m in 2016. KHP has high overhead costs: Administrative costs are 8% of total revenues and fundraising costs are 36% of donations and special events. For every $1 donated to the charity, 56 cents goes towards its programs. This falls outside of Charity Intelligence's reasonable range and is significantly less than the Canadian average of 75 cents. KHP's funding reserves have dropped to $5.8m, including $42k in donor-endowed funds. This results in a program cost coverage ratio, excluding donor-endowed funds, of 54%.
Taking KHP's reported contacts and total operating costs, in 2016 the total operating costs per contact were $265, 8% less than the $287 TOC/contact in 2015.
Kids Help Phone reports using external fundraisers to a limited extent that does not materially affect revenues or costs: in 2015, Kids Help Phone paid external fundraisers $66,973 who raised $61,659. For donors looking for cost-efficiency, it is better to donate directly to the charity rather than through external fundraisers.
This charity report is an update that is being reviewed by Kids Help Phone. Changes and edits may be forthcoming.
Updated on June 7,
Financial RatiosFiscal year ending December
|Administrative costs as % of revenues||8.3%||14.2%||14.7%|
|Fundraising costs as % of donations||35.6%||37.4%||35.4%|
|Program cost coverage (%)||53.9%||65.6%||94.1%|
Summary Financial StatementsAll figures in $000s
|Cash flow from operations||75||(1,641)||(224)|