East York Learning Experience

266 Donlands Ave
Toronto, ON M4J 5B1
Managing Director: Gail McCullough
Board Chair: Raj Narain

Charitable Reg. #:10727 4839 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 96 cents are available for programs.

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About East York Learning Experience:

East York Learning Experience is a 5-star charity with an above-average results reporting score and High demonstrated impact. It is financially transparent and has overhead spending outside Ci's reasonable range. 

Founded in 1987, East York Learning Experience (EYLE) helps adults improve their reading, writing, basic math, and digital literacy skills. The charity reports that 42% of Canadian adults between 16-65 years old have low literacy skills that prevent them from applying for jobs, reading the newspaper, writing letters, filling out forms, and banking. EYLE’s programming consists of one-on-one tutoring sessions with trained volunteer tutors to improve literacy, numeracy, and digital skills. Since 1987, EYLE has helped over 1,200 people improve their lives. 

A Charity Intelligence 2023 Top 100 Rated Charity

Through its education services, EYLE manages 40-50 active learner/tutor pairs at a time. EYLE’s services are offered free of charge to clients and follow the Ontario Adult Literacy Curriculum Framework. After a student leaves the program, EYLE follows up with them at the 3, 6 and 12-month mark to monitor their success. Staff develop an individualized training plan for each student based on their background, former education, work experience, goals, and literacy assessment results. The charity teaches reading, writing, numeracy, critical thinking, oral communication, and computer use/digital skills. EYLE hopes to provide students with the foundation for learning other skills, allowing them to find and maintain a job.

EYLE reports that it operates efficiently by using a modest budget to support a team of volunteers. EYLE has a team of 60 volunteer tutors who give an estimated $130,000 in tutoring hours each year. The charity reports that if it were to pay its volunteers, its costs would rise by 87%. The volunteers allow the charity to operate with only two full-time and two part-time paid staff. EYLE operates out of a low-rent facility designed specifically for nonprofits to further keep costs down. 

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Results and Impact

East York Learning Experience reports that 4% of the clients who exited its program in F2022 found employment. A further 39% transitioned to further training/education such as adult high school or college.

While Charity Intelligence highlights these key results, they may not be a complete representation of EYLE’s results and impact.

Read Charity Intelligence's report on how we measure East York Learning Experience's impact. East York Learning Experience is rated as High impact per dollar by Charity Intelligence.  

A Charity Intelligence 2022 Top 10 Canadian Impact Charity

Impact Rating: High

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East York Learning Experience is a small charity with $124k in donations and special events revenue in F2023. The charity also received $143k in government funding, representing 53% of revenues.

Administrative costs are 4% of revenues (less investment income) and reported fundraising costs are less than 1% of donations. This results in total overhead spending of 4%. For every dollar donated, 96 cents go to the cause. This is outside Ci’s reasonable range for overhead spending.

EYLE has reserve funds of $285k, compared to $222k in F2022. The charity could cover around one year and six months of its annual program costs with reserves.

Charity Intelligence sent an update of this report to East York Learning Experience for review. Changes and edits may be forthcoming.

Updated on July 14, 2023 by Kiara Andrade.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 4.1%4.7%6.1%
Fundraising costs as % of donations 0.1%0.4%0.0%
Total overhead spending 4.2%5.1%6.0%
Program cost coverage (%) 146.9%124.1%114.2%

Summary Financial Statements

All figures in $s
Donations 115,445105,98380,603
Government funding 142,537143,395123,501
Special events 8,1978,9308,060
Investment income 19149
Other income 3501500
Total revenues 266,548258,472212,173
Program costs 193,943179,093139,151
Administrative costs 10,90412,18712,835
Fundraising costs 1004180
Other costs 405416147
Total spending 205,352192,114152,133
Cash flow from operations 61,19666,35860,040
Capital spending 6442,2241,990
Funding reserves 284,811222,310158,859

Note: Ci included Miscellaneous revenue and Interest in revenues, affecting total revenues by $369 in F2023 and $164 in F2022.

Salary Information

Full-time staff: 2

Avg. compensation: $61,017

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

Updated on October 10th, 2023: 

We’d like to extend a huge thank you to our donors. Your support over the last few years has enabled us to do so much more, improving our programming to better help our students meet their literacy goals.

Some of these enhancements include extending our hours of operation, developing and facilitating a series of 6 workshops which are now run annually, developing a 6-week computer basics class that is being offered in each quarter, student welcome packages and more. Without your help, these initiatives would not have been possible.

Below comments are in reference to a previous profile:

East York Learning Experience has a small staff contingent and thus is a volunteer-driven organization.  Each year we rely on the assistance of 50-70 volunteers to work on our Board of Directors, our committees, at fundraising events, and to deliver our literacy services on a one-to-one basis.

Our volunteer tutors go through a screening interview, participate in our tutor training program (small group format 2 to 3 times per year), are then matched with a student and receive ongoing support from staff.

Initially these volunteers make a one year commitment to EYLE.  However, many stay with us for several years.  Each year we celebrate & honour our volunteers at our Annual Meeting of Members.  At this event we recognize our 1,3,5,10,15,20 and 25 year volunteers.  These long-term volunteers represent almost ½ of our entire volunteer membership.  Their reasons for staying with us may vary, but frequently we hear comments such as:

  • “It is such a friendly environment and everyone works together as a team, with a common purpose.”
  • “I’m learning as much as I’m teaching.”
  • “It is so rewarding when your student makes a breakthrough, or accomplishes a goal that you have helped them with.”
  • “It is my way of giving back to the community and it feels great.”
  • “The staff is always friendly, approachable & supportive.”
  • “It feels like family here.”

At EYLE our goal has been to foster a welcoming, relaxed, informal learning environment while delivering professional literacy services that meet the individual needs of our learners. Our success rate with learners and the dedication demonstrated by our staff and volunteers are indicators that we have met this goal.

We are pleased to announce that as of June 13, 2022 we are back to offering all services onsite. We are currently running a hybrid model with both onsite and online programming.

As an organization with a relatively small budget, we are proud of what we have accomplished and the positive impact we have had on so many lives in our community.  Without our committed volunteers and funding support from various levels of government, foundations and the broader community, this would not have been possible.

Thank you for taking the time to learn more about us and the work that we do.

Gail McCullough

Managing Director

East York Learning Experience



Charity Contact

Website: www.eyle.toronto.on.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416.425.2666


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Charitable Registration Number: 80340 7956 RR0001