Inn from the Cold

110 - 11 Avenue SE
Calgary, AB T2G 0X5
Executive Director: Heather Morley
Board Chair: Bruce Alger

Charitable Reg. #: 87082 3648 RR0001
Sector: Social Services - Homeless (Shelter)
Operating Charity

Charity Rating

[Charity Rating: 4/4]

Results Reporting

Grade: B+

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2016 2017 2018
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Impact Rating: Good

Full-time staff #72

Avg. Compensation $59,856

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 1
$80k - $120k 3
$40k - $80k 6
< $40k 0
Information from most recent CRA Charities Directorate filings for F2017

About Inn from the Cold:

Founded in 1997, Inn from the Cold Society (IFTC) is a homeless shelter in Calgary that caters to families. An average of 209 families in Calgary are homeless each night, and the rate of family homelessness is growing. IFTC addresses the immediate needs of homeless children and their families, while also treating the root causes of family homelessness to create long-term solutions.

Families arriving at IFTC receive shelter, food, clothing, medical care, and access to educational programming. During F2017, Inn from the Cold Society gave emergency shelter to 944 people who stayed for an average of 37 days. IFTC aims to increase the number of families sheltered each night from 100 to 150 during F2018.

Inn from the Cold runs long-term housing complexes called Journey Houses. Journey House 1 has 9 units with 1 or 2 bedrooms for homeless women and their children. New in F2017, Journey House 2 has 10 units with 3 bedrooms, designed for housing larger families. The average family at IFTC has 3 children, and there is a shortage of affordable rental properties in Calgary with 2 or more bedrooms.

Inn from the Cold’s main location is in downtown Calgary where there is limited space for children to play outside. In F2017, IFTC was working to relocate south of the current location to the community of Erlton. IFTC’s proposal for a 50,000 sq. ft. facility was denied by the Erlton Community Association, but the charity says it will continue to seek opportunities to move out of downtown.  

Results and Impact: Charity Intelligence rates Inn from the Cold Society's impact as Good relative to spending (see diagram in lower right). 

In April 2017, Dr. Ray Downie, Ph.D, of Broadview Applied Research evaluated the Journey House programs. Upon arrival at IFTC, 17% of mothers reported having a chronic physical health condition, 35% had a chronic mental health condition, and 17% suffered from substance abuse. At 9 months into the program, the mothers reported no current substance abuse and all chronic health conditions were being treated. Of the families moving into Journey House, 83% reported having been involved with the legal system, 17% appeared in court within the 12 months prior, and 13% had been to jail. For 18 months after arriving at Journey House, none of the families were involved with the legal system or went to jail.

News:  IFTC has new leadership under Executive Director Heather Morley, formerly VP Programs and Services at YWCA Calgary. Inn From the Cold's lead management team all arrived after 2016. In September 2018, Abe Brown left as Executive Director. 

Financial Review:

Inn from the Cold Society is categorized as a large charity, with donations of $6.6m in F2018. The government of Alberta provided $1.5m in funding, representing 18% of total revenue. Administrative costs are 12% of revenue and fundraising costs are 6% of donations. For every $1 donated, 82 cents go the cause, falling within Ci’s reasonable range.

IFTC has $6.7m in funding reserves, of which $1.1m is donor-endowed. Excluding donor-endowed funds, the charity can operate programming for almost 1 year with reserves.

This charity report is an update that has been sent to Inn from the Cold Society for review. Changes and edits may be forthcoming.

Updated on June 18, 2018 by Madison Kerr.

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 11.5%13.4%12.7%
Fundraising costs as % of donations 6.2%5.9%6.3%
Program cost coverage (%) 115.1%137.9%121.3%

Summary Financial Statements

All figures in $000s
Donations 6,5845,9787,489
Goods in kind 141206388
Government funding 1,5201,5900
Fees for service 55520
Investment income 534937
Total revenues 8,3537,8757,914
Program costs 5,8395,2695,428
Administrative costs 9581,050998
Fundraising costs 407351475
Cash flow from operations 1,1491,2051,013
Funding reserves 6,7207,2646,586
Note: To reflect the period in which contributions were received, Ci reversed deferred revenue, which affected revenues by $1.0m in F2018, $455k in F2017, and ($303k) in F2016. Ci removed amortization from program and administrative expenses. Fundraising costs are removed from program costs and treated separately as is consistent with T3010 reporting.

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