110 - 11 Avenue SE
Calgary, AB T2G 0X5
Executive Director: Heather Morley
Board Chair: Munaf Mohamed

Charitable Reg. #:87082 3648 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 77 cents are available for programs.

My anchor


About Inn from the Cold:

Founded in 1997, Inn from the Cold Society (IFTC) supports families that are or may become homeless in Calgary. According to the charity, an average of 200 families sleep at an emergency shelter each night in Calgary. IFTC accepts any family with an expecting mother or at least one child under 18 years of age. The charity offers homeless prevention, emergency shelter, and supportive housing. IFTC does not provide a breakdown of spending on its programs.

When possible, IFTC’s first step is to prevent families from becoming homeless. Upon a family crisis, parents reach out to IFTC for support. IFTC provides the family personalized assistance to help them overcome the problem, which may include financial assistance, employment and parenting workshops, and referrals to other agencies for counselling or legal advice. In F2020, the charity supported 178 adults and 199 dependents (children or relatives) that were at risk of becoming homeless.   

If families who are currently homeless come to IFTC, the charity arranges for emergency shelter. Families arriving at IFTC receive a place to sleep, food, clothing, medical care, and access to educational programming. Families typically move to permanent housing within 30 days of staying at the shelter. In F2020, IFTC provided shelter to 656 family members, of which 55% were children.

IFTC helps families plan for the future by offering supportive housing programs. These include case management, housing, financial help, referrals, and early childhood development programs. In F2020, IFTC provided housing supports to 292 family members with an average length of stay of 15 months.

My anchor

Results and Impact

In 2018, a third-party research group conducted a Social Return on Investment (SROI) analysis which concluded that for every $1 invested in Inn from the Cold’s shelter and housing programs, $4.63 in social and economic value is created.

While Charity Intelligence highlights these key results, they may not be a complete representation of Inn from the Cold’s results and impact.

Charity Intelligence gave Inn from the Cold an impact rating of Good for demonstrated social impact per dollar spent.

Impact Rating: Good

My anchor


In F2020, Inn from the Cold had total donations of $5.4m. The charity also received $1.5m in government funding, representing 21% of total revenues. Administrative costs are 19% of revenues and fundraising costs are 4% of donations. This results in total overhead spending of 23%. For every dollar donated, 77 cents go to the cause, which is within Ci’s reasonable range for overhead spending.

IFTC has $4.7m in funding reserves, once $948k in debt is accounted for. The charity could cover 93% or 11 months of annual program costs with reserves.

Charity Intelligence sent an update of this report to Inn from the Cold for review. Changes and edits may be forthcoming.

Updated on August 16, 2021 by Sydney Olexa.


Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 18.7%17.9%20.8%
Fundraising costs as % of donations 4.1%7.0%5.5%
Total overhead spending 22.8%24.8%26.3%
Program cost coverage (%) 92.9%72.7%94.2%

Summary Financial Statements

All figures in $000s
Donations 5,4034,9604,386
Goods in kind 141165141
Government funding 1,5331,7191,520
Fees for service 14411755
Investment income 936453
Total revenues 7,3137,0256,155
Program costs 5,0996,4465,694
Administrative costs 1,3521,2451,267
Fundraising costs 223345242
Total spending 6,6748,0367,204
Cash flow from operations 639(1,011)(1,049)
Capital spending 3105391,564
Funding reserves 4,7374,6885,366

Note: To report on a cash basis, Ci adjusted for deferred revenue, affecting total revenues by ($565k) in F2020, ($883k) in F2019, and ($1.2m) in F2018. Ci removed amortization from program and administrative expenses and reported it separately. Fundraising costs were removed from program costs and reported separately.

Salary Information

Full-time staff: 75

Avg. compensation: $55,662

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2020

My anchor

Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.innfromthecold.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403 512 0769


Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 360,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.3 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.


Be Informed. Give Intelligently. Have Impact


Charitable Registration Number: 80340 7956 RR0001