110 - 11 Avenue SE
Calgary, AB T2G 0X5
Executive Director: Heather Morley
Board Chair: Munaf Mohamed

Charitable Reg. #:87082 3648 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 77 cents are available for programs.

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About Inn from the Cold:

Founded in 1997, Inn from the Cold Society (IFTC) is a homeless shelter in Calgary that caters to families. An average of 209 families in Calgary are homeless each night, and the rate of family homelessness is growing. IFTC addresses the immediate needs of homeless children and their families, while also treating the root causes of family homelessness to create long-term solutions.

Families arriving at IFTC receive shelter, food, clothing, medical care, and access to educational programming. During F2017, Inn from the Cold Society gave emergency shelter to 944 people who stayed for an average of 37 days. IFTC aims to increase the number of families sheltered each night from 100 to 150 during F2018.

Inn from the Cold runs long-term housing complexes called Journey Houses. Journey House 1 has 9 units with 1 or 2 bedrooms for homeless women and their children. New in F2017, Journey House 2 has 10 units with 3 bedrooms, designed for housing larger families. The average family at IFTC has 3 children, and there is a shortage of affordable rental properties in Calgary with 2 or more bedrooms.

Inn from the Cold’s main location is in downtown Calgary where there is limited space for children to play outside. IFTC is reviewing its opportunities to move out of downtown.  

This report uses the most recent output data available. As of the date this report was updated, the charity had yet to publish its annual report for F2018.

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Results and Impact

In April 2017, Dr. Ray DowniePh.D, of Broadview Applied Research evaluated the Journey House programs. Upon arrival at IFTC, 17% of mothers reported having a chronic physical health condition, 35% had a chronic mental health condition, and 17% suffered from substance abuse. At 9 months into the program, the mothers reported no current substance abuse and all chronic health conditions were being treated. Of the families moving into Journey House, 83% reported having been involved with the legal system, 17% appeared in court within the 12 months prior, and 13% had been to jail. For 18 months after arriving at Journey House, none of the families were involved with the legal system or went to jail. 

In 2018, a third-party research group conducted a Social Return on Investment (SROI) analysis which concluded that for every $1 invested in Inn from the Cold’s shelter and housing programs, almost $5 in social and economic value is created.

Charity Intelligence gave Inn from the Cold an impact rating of Average for demonstrated social impact per dollar spent.

Impact Rating: Average

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Inn from the Cold Society is categorized as a medium-sized charity, with donations of $5.4m in F2019. The government of Alberta provided $1.7m in funding, representing 23% of total revenue. Administrative costs are 17% of revenue and fundraising costs are 6% of donations. For every $1 donated, 77 cents go the cause, which is within Ci’s reasonable range for overhead spending.

IFTC has $5.2m in funding reserves, of which $1.1m is donor-endowed. Excluding donor-endowed funds, the charity can operate programming for almost 8 months with existing reserves.

This charity report is an update that has been sent to Inn from the Cold Society for review. Changes and edits may be forthcoming.

Updated on August 14, 2019 by Caroline McKenna. Revised October 19, 2020 by Katie Khodawandi. 

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 16.8%15.3%70.9%
Fundraising costs as % of donations 6.4%3.7%-95.5%
Total overhead spending 23.2%19.0%-24.6%
Program cost coverage (%) 64.7%89.0%108.8%

Summary Financial Statements

All figures in $000s
Donations 5,4096,584(367)
Goods in kind 165141206
Government funding 1,7191,5201,590
Fees for service 1175552
Investment income 645349
Total revenues 7,4758,3531,530
Program costs 6,4465,6945,269
Administrative costs 1,2451,2671,050
Fundraising costs 345242351
Total spending 8,0367,2036,670
Cash flow from operations (561)1,149(5,140)
Capital spending 5391,564601
Funding reserves 5,2006,0947,264

Note: To reflect the period in which contributions were received, Ci reversed deferred revenue, which affected revenues by ($434k) in F2019, $1.0m in F2018, and ($5.9m) in F2017. This adjustment caused donations to be negative in F2017. Ci removed amortization from program and administrative expenses. Fundraising costs were removed from program costs and treated separately as is consistent with T3010 reporting. 

Salary Information

Full-time staff: 70

Avg. Compensation: $69,589

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

Comments added by the Charity:




October 19, 2020: Results Reporting score updated. 

Charity Contact

Website: www.innfromthecold.org
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