Red Door Family Shelter

21 Carlaw Avenue
Toronto, ON M4M 2R6
Executive Director: Bernnitta Hawkins
Board Chair: Ann Elliot

Charitable Reg. #: 11930 3287 RR0001
Sector: Social Services - Homeless (Shelter)
Operating Charity

Results Reporting

Grade: B+

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2014 2015 2016
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #59

Avg. Compensation $56,506

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 0
$80k - $120k 3
$40k - $80k 7
< $40k 0
Information from most recent CRA Charities Directorate filings for F2016

About Red Door Family Shelter:

Established in 1982, the Red Door Family Shelter has grown to become one of the largest family shelters in the Greater Toronto Area with 156 beds in two locations. Its mission is to reduce the impact of homelessness by providing safe and supportive shelter to families in Toronto, Ontario.

In F2016, Red Door was at capacity for 349 of 366 days.  On any given night, 55% of residents were children. The charity sheltered 237 families in total, including 163 families with single mothers. Red Door Family Shelter reported serving 18% fewer families in F2016 than F2015. It accredits this to lack of subsidized housing. On average, families stay at Red Door for 5 months. Red Door operates a food bank as part of its basic needs programming and gave 173,000 pounds of food to 204 families. As part of its transitional support and outreach programs, Red Door moved 72 families into new homes. Of the 83 families that were housed after staying in the shelter, 23 now reside in subsidized housing and 60 in private market rentals.

In March 2014, Red Door Family Shelter’s location at 875 Queen Street East was placed into receivership. Since then, the shelter has been operating at an interim location at 1430 Gerrard Street East.  An agreement was made between Red Door, Harhay Development, and the City of Toronto for the original Queen Street location to become a mixed-use development, combining a shelter, retail and residential condos. Red Door will have 20,000 square feet of shelter place with private bedrooms for each family and dedicated programming space. Red Door Family Shelter has a $3m fundraising campaign for the equipment, furnishings and resident services at the new shelter. The charity has raised over $1.1m for the $3m campaign as of F2016. 

Financial Review:

Red Door Family Shelter is a small-cap charity, with $617k in donations in F2016. Most of the shelter’s funding comes from provincial and municipal governments, which contributed $4.9m to revenues in F2016.

Red Door Family Shelter's administrative costs were 8% of revenues, while fundraising costs were 33% of donations. As such, for every $1 donated, 59 cents go to the cause. This does not fall within Charity Intelligence’s reasonable range for overhead spending.

The charity has funding reserves of $799k, which can cover annual programs for 2 months, showing a need for funding.  

This charity report is an update that is currently being reviewed by Red Door Family Shelter. Changes and edits may be forthcoming.

Updated on May 31, 2017 by Juliana Badovinac

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 8.4%8.8%7.0%
Fundraising costs as % of donations 32.8%27.5%27.4%
Program cost coverage (%) 17.0%11.9%7.5%

Summary Financial Statements

All figures in $000s
Donations 617607480
Government funding 4,8634,8124,780
Investment income 356
Other income 152119
Total revenues 5,4975,4455,284
Program costs 4,4574,3464,455
Grants 252246246
Administrative costs 462481371
Fundraising costs 202167131
Cash flow from operations 12420480
Funding reserves 799548352
Note: Administrative and fundraising allocations were taken from the charity’s T3010 filing. The differences were taken out of program costs. This had no effect on net income.

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