The Neighbourhood Group

91 Bellevue Ave
Toronto, ON M5T 2N8
Executive Director: Bill Sinclair
Board President: Cathy Hennessey

Charitable Reg. #:10688 7284 RR0002


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 89 cents are available for programs.

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About The Neighbourhood Group:

In 2014, Central Neighbourhood House and Neighbourhood Link Support Services amalgamated to form The Neighbourhood Group (TNG). TNG works to improve the lives of people in Toronto by identifying and dealing with inequalities. In April 2020, St. Stephen’s Community House (SSCH) joined The Neighbourhood Group. TNG offers 12 multi-service programs to help children and youth, seniors and at-risk community members such as those who are homeless or searching for employment. TNG helped 61,351 people in F2020. The charity does not provide a breakdown of its spending on its programs. 

Through its community service programs, TNG delivered 35,526 meals and 130,000 support worker visits to isolated seniors. The program also helped 3,745 newcomers adapt to Canada and 14,019 people living below the poverty line improve their mental and physical health. TNG’s Partners for Access and Identification (PAID) program helps vulnerable people get identification. In F2020, the program helped 8,506 people gain connections to essential services by receiving government identification. Due to the recent rise in opioid deaths in Toronto, TNG runs an Overdose Prevention Site to provide drug users with access to healthcare, food, housing help, and other social programs. The charity reports a 133% increase in visits to the site between 2019 and 2020.

TNG’s child and youth programs supported 2,307 children and youth through academic, mental health and employment support. The charity also has ten childcare centers that cared for 856 children in F2020, many of whom come from single-parent and low-income families. TNG also organizes drop-in activities for pregnant women and new mothers. Women can access health advice and support in languages including English, Portuguese, Mandarin, Cantonese, and Spanish.

TNG also offers employment and training programs. The program offers resume writing, computer, and business knowledge skills to help youth, women, and immigrants enter the workforce. In F2020, job training helped 21,007 job seekers prepare for and find employment.

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Results and Impact

In F2020, The Neighbourhood Group reports that 75% of people found work or furthered their education after completing Connections, an 18-week program designed to help Canadian immigrants and refugees find a job. The program includes a 6-week co-op placement. TNG’s Meals on Wheels program delivered 35,526 meals to seniors and adults who are ill or disabled.

While Ci highlights these key results, they may not be a complete representation of The Neighbourhood Group's results and impact. This charity is not yet rated on impact (n/r).  

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This financial analysis reflects the consolidated financial position of The Neighbourhood Group and St. Stephen’s Community House. The Neighbourhood Group also exerts effective control over The Neighbourhood Group Foundation, a separately registered charity. The foundation is not included in this analysis.  

The Neighbourhood Group has donations of $4.5m in F2020. The charity receives $29.9m in government funding representing 68% of total revenues. Administrative costs are 5% of revenues (less investment income) and fundraising costs are 6% of donations. This results in total overhead spending of 11%. For every dollar donated, 89 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

The Neighbourhood Group has $9.3m in funding reserves. The charity could cover 23% or around 3 months of annual program costs with current reserves.

This charity report is an update that has been sent to The Neighbourhood Group for review. Changes and edits may be forthcoming. 

Updated on July 12, 2021 by Brenleigh Jebb.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 5.4%5.2%5.3%
Fundraising costs as % of donations 5.6%3.8%6.3%
Total overhead spending 11.0%9.1%11.6%
Program cost coverage (%) 23.3%24.6%23.6%

Summary Financial Statements

All figures in $000s
Donations 4,5303,7193,713
Government funding 29,93629,16525,778
Fees for service 8,4998,0058,010
Business activities (net) 580426399
Investment income (39)5034
Other income 16011395
Total revenues 43,66541,47738,029
Program costs 40,02138,35635,127
Administrative costs 2,3602,1672,020
Fundraising costs 255142233
Other costs 516592557
Total spending 43,15241,25737,936
Cash flow from operations 51322093
Capital spending 951135531
Funding reserves 9,3299,4418,275

Note: Both The Neighbourhood Group and St. Stephen’s Community House do not report Program, Administrative and Fundraising costs. Ci allocated individual line items into fundraising costs as deemed appropriate. Employee compensation data is taken from The Neighbourhood Group’s T3010 filing with the CRA.

Salary Information

Full-time staff: 170

Avg. Compensation: $68,706

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2020

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Comments & Contact

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Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-925-4363