The Neighbourhood Group

349 Ontario St.
Toronto, ON M5A 2V8
President & CEO: Bill Sinclair
Board Chair: Sonia Yung

Charitable Reg. #:10688 7284 RR0002


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 3/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 88 cents are available for programs.

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About The Neighbourhood Group:

The Neighbourhood Group is a 3-star rated charity with a below-average results reporting score. Its overhead costs are within Ci’s reasonable range for overhead spending, and it has reserve funds to cover program costs for five and a half months.

In 2014, Central Neighbourhood House and Neighbourhood Link Support Services joined to form The Neighbourhood Group (TNG). In April 2020, St. Stephen’s Community House joined The Neighbourhood Group, and in April 2023, Kensington Bellwoods Community Services joined The Neighbourhood Group.

TNG works to improve the lives of people in Toronto by identifying and dealing with inequalities. The charity offers nine multi-service programs to help children and youth, seniors, and others in at-risk groups. In F2022, TNG helped 42,517 people. The charity does not provide a breakdown of its spending on its programs. 

The Neighbourhood Group’s Childcare program has ten licensed childcare centres that cared for 1,025 children in F2022, many of whom come from single-parent and low-income families. In F2022, TNG’s Child and Youth Services programs supported 1,879 children and youth through academic, mental health, and employment support.

Through its Community Development programs, The Neighbourhood Group provides food and essential services to people in the community and raises awareness about social issues. In F2022, the charity helped 2,166 people through this program. TNG also helped 2,230 people through its Conflict Resolution and Training programs in F2022.

The Neighbourhood Group also offers Employment Services. The program offers training programs, resources, and workshops to help youth, women, and immigrants enter the workforce. In F2022, job training helped 4,540 people prepare for and find employment.

The charity’s Housing Services operate affordable housing for seniors, low-income families, and people struggling with mental illness, homelessness, or substance abuse. In F2022, this program supported 565 people. The Neighbourhood Group’s Independent Living and Seniors program helps seniors through housing, recreation, and personal care services. In F2022, this program helped 10,292 seniors.

TNG’s Newcomer Services programs help people adjust to life in Canada and helped 2,807 people in F2022. The charity’s Urban Health and Homelessness program supported 16,534 homeless people in F2022 through counselling, shelter, food, and harm reduction programs.

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Results and Impact

In F2022, The Neighbourhood Group reported that 81% of people found work or furthered their education after completing Connections, an 18-week program designed to help Canadian immigrants and refugees find a job. The program includes a 6-week co-op placement. Additionally, 100% of students enrolled in Steps2Success earned high school credits to help them graduate.

Tango's Pet Health and Emergency Fund helps seniors to take care of their pets by paying for vets, medications, and pet licenses. In F2022, the charity reported that 100% of pet owners in its supportive housing reduced their isolation, stress and depression through the care of their pets.

While Ci highlights these key results, they may not be a complete representation of The Neighbourhood Group's results and impact. This charity is not yet rated on impact (n/r).  

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The Neighbourhood Group exerts effective control over The Neighbourhood Group Foundation, a separately registered charity. The foundation is not included in this analysis. For F2020, the financial analysis reflects the consolidated financial position of The Neighbourhood Group and St. Stephen’s Community House.

In F2022, the Neighbourhood Group received $10.0m in donations. The charity received $43.9m in government funding, representing 70% of total revenues. The Neighbourhood Group also received $8.4m in fees for services, representing 13% of total revenues.

Administrative costs are 7% of revenues (less investment income) and fundraising costs are 4% of donations. This results in total overhead spending of 12%. For every dollar donated, 88 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

The Neighbourhood Group has reserve funds of $26.0m. The charity could cover five and a half months of annual program costs with its current reserves.

This charity report is an update that has been sent to The Neighbourhood Group for review. Changes and edits may be forthcoming. 

Updated on June 22, 2023 by Kiara Andrade.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 7.4%3.3%4.3%
Fundraising costs as % of donations 4.2%1.7%3.6%
Total overhead spending 11.6%5.0%7.9%
Program cost coverage (%) 46.4%38.1%23.8%

Summary Financial Statements

All figures in $000s
Donations 9,9618,9704,643
Government funding 43,92649,49529,700
Fees for service 8,4277,6679,448
Investment income 154209121
Total revenues 62,46766,34143,912
Program costs 56,00646,31040,605
Administrative costs 4,6352,1621,863
Fundraising costs 415154168
Total spending 61,05648,62642,636
Cash flow from operations 1,41117,7151,276
Capital spending 551793951
Funding reserves 25,96417,6549,650

Note: To report on a cash basis, Ci included deferred contributions, affecting revenues by $64k in F2022, $1.3m in F2021, and $264k in F2020. Ci also included deferred government funding, affecting revenues by ($219k) in F2022, $15.0m in F2021, and $119k in F2020. Ci reported program, administrative, and fundraising costs from the charity’s T3010 filings with the CRA and removed amortization on a pro-rata basis. For F2022, the charity’s T3010 reported program spend was the same as F2021. Ci adjusted for program spend to reconcile with the audited financial statements. For F2020, Ci consolidated the financial statements and T3010 filings of The Neighbourhood Group and St Stephen’s Community House.

Salary Information

Full-time staff: 533

Avg. compensation: $55,965

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416.925.4363


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Charitable Registration Number: 80340 7956 RR0001