Dixon Hall Neighbourhood Services

58 Sumach Street
Toronto, ON M5A 3J7
CEO: Neil Hetherington
Board Chair: Darren Cooney

Website: www.dixonhall.org
Charitable Reg. #: 11888 6308 RR0001
Sector: Social Services - Homeless
Operating Charity

Donor Accountability

Grade: B

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [ Audited financial statement for most recent year ]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to The Cause

95¢
75¢
avg
65¢
50¢
2013 2014 2016
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #145

Avg. Compensation $12,892

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 0
$80k - $120k 0
$40k - $80k 0
< $40k 10
Information from most recent CRA Charities Directorate filings for F2016

About Dixon Hall Neighbourhood Services:

Dixon Hall, incorporated in 1929, is a community-based organization serving clients throughout Toronto but focusing on people that live in the eastern downtown regions of Regent Park, Moss Park, Cabbagetown and St. James Town. Dixon Hall has several focuses: to provide at-risk youth with constructive activities to prevent them from falling into gang culture, to help disadvantaged youth grow and develop through enriching experiences, to help isolated seniors gain companionship and support that allows them to stay in their own homes, to help the homeless by providing shelter, food, and employment supports, and to help people looking for work by providing literacy, computer, and employability skills training.

Dixon Hall operates two shelters as well as managing the Out of the Cold program, working with 17 emergency shelters across Toronto during the coldest months. In F2016, 132,000 hot meals were served and 17,000 bed nights were provided to those in need. Seniors programs include Meals on Wheels, rides to medical appointments, social and recreational programs, an Alzheimer day program, and caregiver relief. In F2016, 13,400 vital rides to medical therapy and social appointments were provided. Its Employment Services Centre helps nearly 3,000 people train for or find work each year. Dixon Hall reported 230 job-seekers that found employment in F2016.

Neighbourhood Services include community development, settlement services, and income tax clinics. Programs for children and youth include mentorship, supporting girls and young women, supporting at-risk and vulnerable youth, leadership and community events, youth entrepreneurship, and camps. Dixon Hall also offers a music school for 300 students a week offering 20 different music subject areas. This program has seen an increase in enrollment of 83% since 2010. In F2016, Dixon Hall provided over 12,000 affordable music lessons.

In 2014 Dixon Hall merged with Mid-Toronto Community Services to become Dixon Hall Neighbourhood Services, increasing the services offered to seniors and adults living with disability or illness.

Financial Review:

In F2016, Dixon Hall changed its year end from December 31st to March 31st. For the following financial review, F2014 and F2013 account for years ending December 31st. F2016 is inclusive of transactions for the 15 months between January 1, 2015 and March 31, 2016.

Dixon Hall is a medium-sized charity with $2.5m in donations in F2016. Government funding contributed an additional $10.5m to revenues, accounting for 77% of total revenue. United Way of Toronto contributes 43% of donations. Administrative costs were 2% of revenues and fundraising costs were 21% of donations. As such, for every $1 donated, 77 cents went to the cause. This falls within Charity Intelligence’s reasonable range for overhead spending. With funding reserves of $959k, of which $54k are donor-endowed, Dixon Hall can cover just under one month of program costs.

This charity report is an update that is currently being reviewed by Dixon Hall Neighbourhood Services. Changes and edits may be forthcoming.

Updated on June 13, 2017 by Juliana Badovinac.

Financial Ratios

Fiscal year ending March
201620142013
Administrative costs as % of revenues 1.9%2.9%5.1%
Fundraising costs as % of donations 21.4%14.6%19.1%
Program cost coverage (%) 7.4%8.9%1.6%

Summary Financial Statements

All figures in $000s
201620142013
Donations 2,4901,9921,560
Government funding 10,4647,8866,459
Fees for service 566481189
Investment income 11133
Total revenues 13,53110,3728,210
Program costs 12,88510,1357,669
Administrative costs 259300422
Fundraising costs 532291298
Cash flow from operations (145)(354)(179)
Funding reserves 959898123
Note: Ci did not include amortization of deferred capital contributions, affecting revenues by ($202k) in F2016, ($149k) in F2014, and ($182k) in F2013.

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