205-1300 Carling Avenue
Ottawa, ON K1Z 7L2
Executive Director: Gregor Sneddon
Board Chair: Amy Westland

Charitable Reg. #:11895 5921 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B-

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

92%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 92 cents are available for programs.



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OVERVIEW

About HelpAge Canada:

HelpAge Canada is a 4-star charity with a below-average results reporting score. Its overhead costs are within Ci’s reasonable range, and it has reserve funds to cover program costs for six months.

HelpAge Canada is a founding member of HelpAge International, which supports community-based initiatives through its partnerships locally and abroad. The HelpAge Canada vision is a world where all older persons will lead secure, healthy, active and dignified lives. HelpAge Canada runs Canadian projects, international projects, and its Sponsor A Grandparent program.

In Canada, HelpAge Canada runs digital literacy programs, gives grants under its Age Better programs (formerly Seniors Can!), provides grants for Men’s Sheds, and works on F.A.S.T. Track, which aims to improve transportation to be age friendly.

HelpAge Canada supports digital literacy by providing access to devices and teaching older people how to use technology. In F2022, the BC Digital Learning Program ran 767 technology support sessions attended by 4,356 older individuals. HelpAge Canada’s Connected Elders & Youth program in Nunavut provided 250 data-enabled tablets to seniors in seven communities.

In F2022, HelpAge Canada spent $208,093 in grants through its Seniors Can! program. As a result of these grants, 1,934 seniors participated in innovative programming, 166 seniors received well-being services and mobility equipment, and 866 seniors benefitted from Emergency Relief grants.

HelpAge Canada also runs international projects. In response to the war in Ukraine, from March to May 2022, HelpAge Canada provided 200,000 meals and 3,100 hygiene vouchers to Ukrainian refugees in Moldova. It provided institutional hygiene kits to 45 refugee accommodation centres in Moldova. As of May 2022, 2,690 people in the Donetsk Oblast of Ukraine were receiving counselling calls from HelpAge volunteers. It also provided 1,714 hygiene kits to people in the Donetsk Oblast, which included adult diapers, personal protective equipment, and absorbent pads.

HelpAge Canada leads the Sponsor A Grandparent Program which provides older persons in six developing countries with grants to support health and wellbeing within their communities. For a minimum donation of $40 per month, donors can sponsor an older person in Dominica, Haiti, India, Jamaica, Kenya, and/or Sri Lanka. In F2022, 544 grandparents were sponsored through the program. In 2022, HelpAge Canada helped over 120 participants in the Sponsor A Grandparent program affected by the Haiti earthquake. It helped repair homes and provided emergency support to the sponsored individuals. In 2022, HelpAge Canada built nine new homes in Kenya for elders in the Sponsor A Grandparent program.

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Results and Impact

Charity Intelligence could not find any quantified outcomes on HelpAge Canada’s website. This may not be a complete representation of HelpAge Canada’s results and impact.

HelpAge Canada has not yet been rated on demonstrated impact (n/r).

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Finances

HelpAge Canada received $1.8m in donations in F2022.

Administrative costs were 6% of revenues (less investment income), and fundraising costs were 2% of donations. For each dollar donated, $92 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

HelpAge Canada has $1.0m in reserve funds of which $10k is donor-endowed. Excluding donor-endowed funds, the charity can cover 6 months of its annual program costs with its reserve funds.

In addition to its salaries, the charity paid $229k in professional and consulting fees in F2022 ($41k in F2021 and $16k in F2020).

Updated on June 5, 2023 by Kiara Andrade.

Financial Review


Financial Ratios

Fiscal year ending March
202220212020
Administrative costs as % of revenues 5.9%6.0%9.1%
Fundraising costs as % of donations 2.1%3.3%7.4%
Total overhead spending 8.0%9.3%16.5%
Program cost coverage (%) 53.9%53.1%127.0%

Summary Financial Statements

All figures in $s
202220212020
Donations 1,774,7831,751,339656,150
Goods in kind 25,00025,0000
Government funding 8,96200
Investment income 8481,0750
Other income 414,77933,0647,712
Total revenues 2,224,3721,810,478663,862
Program costs - International 723,844367,555306,961
Program costs - Canada 907,743780,146113,032
Grants 219,913330,96718,000
Administrative costs 130,664109,21260,088
Fundraising costs 37,72056,83348,726
Total spending 2,019,8841,644,713546,807
Cash flow from operations 204,488165,765117,055
Capital spending 28,7675,424(100)
Funding reserves 1,007,777795,108565,677

Note: Charity Intelligence categorized International Projects as Other Revenue. To report on a cash basis, Ci adjusted for changes in deferred project revenues, affecting donations and total revenue by $232k in F2022, $186k in F2021, and $107k in F2020. Ci reported Other Revenue in the audited financial statements as investment income for F2022 and F2021 according to the charity's T3010. Ci reported Canadian Projects and Public Awareness and Education as listed in the audited financial statements as Canadian program costs. Ci backed out grants as reported on HelpAge Canada’s T1236 filing with the CRA and categorized this amount as grants. Ci backed out amortization from Canadian projects, international projects, and fundraising costs as reported in HelpAge Canada’s audited financial statements. Ci reconciled for the difference in amortization reported in the T3010 and the audited financials in administrative costs.

Salary Information

Full-time staff: 9

Avg. compensation: $50,819

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
0
$120k - $160k
0
$80k - $120k
2
$40k - $80k
4
< $40k
3

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.helpagecanada.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613-232-0727

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Charitable Registration Number: 80340 7956 RR0001