MedicAlert Foundation Canada

895 Don Mills Road, Suite 600, Morneau Shepell Centre II
Toronto, ON M3C 1W3
President & CEO: Leslie McGill
Board Chair: Leslie Quinton

Charitable Reg. #:10686 3293 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 3/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

C+

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

34%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 34 cents are available for programs.



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OVERVIEW

About MedicAlert Foundation Canada:

MedicAlert Foundation is a 3-star charity that is financially transparent. It a below-average results reporting grade and overhead spending outside Ci's reasonable range.

Founded in 1961, MedicAlert Foundation Canada (MedicAlert) aims to ensure that all Canadians have vital medical information on hand in the event of an emergency. It sells custom ID bracelets that help paramedics, police, and emergency responders view a patient’s medical details. It recommends ID bracelets for people with fatal allergies, degenerative diseases, communication disorders, drug prescriptions, and implanted devices. MedicAlert Foundation Canada is an affiliate of MedicAlert Foundation International, which was founded in California and now spans ten national affiliates. The charity’s office is in Toronto.

MedicAlert’s core programs include Membership Services, the No Child Without program, and its Education program. MedicAlert reports it spent $3.9m on its programs in 2023.

Membership Services: 78% of program spending. For $40 to $60 each year, depending on the type of annual plan, Canadians can subscribe to MedicAlert’s ID services. The charity provides subscribers with a custom engraved ID bracelet, a mobile app to update their medical details, and a 24/7 support line. In 2022, the charity upgraded their 13 technological systems to help keep subscriber information safe. As of August 2023, 20 of Ontario’s 82 school boards agreed to adopt the program (25%)

No Child Without: 7% of program spending. No Child Without offers free subscriptions to children with health conditions between the ages of four and 14. It works with 6,000 schools to administer the program, which has reached more than 45,000 children since founding. In 2022, MedicAlert started the S.A.F.E Program. This program helps make kids aware of common medical conditions that might affect their peers. It is designed to promote a safe and secure learning environment. In 2022, 

Education: 4% of program spending. MedicAlert ensures that frontline officers as well as dispatchers for 911 are trained to use all aspects of MedicAlert in an emergency.

The remaining 10% of program spending went toward IDEA and Safe and Found. The IDEA initiative helps to subsidize MedicAlert’s services for marginalized groups, such as Indigenous people and low-income families. The Safe and Found program helps keep those with dementia who wander away from where they live safe.

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Results and Impact

In 2022, MedicAlert partnered with University of Guelph to estimate the results of its programs. This research found that every dollar MedicAlert spends on helping those with Alzheimer’s and other forms of dementia generates $9.03 in returns for the community. 

MedicAlert Foundation also worked with the University of Waterloo to conduct research on its users with Alzheimer’s. The research found that 90% of people living with dementia who are registered with MedicAlert and wander away from where they live are found with no apparent injuries or compromised health. 

While Charity Intelligence highlights these results, this may not be a complete representation of MedicAlert Foundation Canada’s results and impact. 

This charity is not yet rated on impact (n/r).

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Finances

In 2023 MedicAlert Foundation Canada received $969k in donations. It received $3.2m in fees for service in 2023, representing 58% of total revenues. Net product sales were $767k in 2023, representing 14% of total revenues.

Administrative costs are 31% of revenues (excluding investment income). Fundraising costs are 35% of donations. This results in total overhead spending of 66%. For every dollar donated, 34 cents are available to go to the cause. This falls outside Ci’s reasonable range for overhead spending. MedicAlert has been outside Ci’s reasonable range in each year since the start of Ci’s analysis of the charity in 2018.

In 2023 MedicAlert spent $3.9m on its programs, which is 71% of its revenue. In 2023 it had a deficit of $256k.

MedicAlert Foundation Canada has $7.2m in reserve funds (cash and investments). This can cover 184%, or one year and ten months of its annual program spending.

MedicAlert has a licensing agreement with MedicAlert Foundation United States, effective since 2009. The license allows MedicAlert Foundation Canada to use the MedicAlert registered name and branding in exchange for 3% annual royalties on membership fees and product sales. In 2023, MedicAlert paid $133k in annual fees and $25k for inventory purchases to the U.S. charity.

This charity report is an update that has been sent for review to MedicAlert Foundation Canada. Changes and edits may be forthcoming. 

Updated on August 30, 2024, by Grady Simpson.

Financial Review


Financial Ratios

Fiscal year ending December
202320222021
Administrative costs as % of revenues 30.7%24.1%26.2%
Fundraising costs as % of donations 35.1%73.4%28.2%
Total overhead spending 65.9%97.5%54.4%
Program cost coverage (%) 184.3%170.9%157.3%

Summary Financial Statements

All figures in $000s
202320222021
Donations 969611775
Government funding 00196
Fees for service 3,1534,2104,797
Business activities (net) 767601807
Investment income 580(385)1,040
Other income 0267
Total revenues 5,4695,0627,620
Program costs 3,8814,2785,412
Administrative costs 1,5031,3141,725
Fundraising costs 340448219
Total spending 5,7246,0407,356
Cash flow from operations (256)(978)264
Capital spending 77737
Funding reserves 7,1547,3098,513

Note: PRODUCT SALES: Ci reports product sales net of product costs under business activities. This reduced revenues and expenses by $521k in 2023, $828k in 2022, and $1.0m in 2021. DEFERRED REVENUE: MedicAlert uses deferred accounting. To show donors information on a consistent basis, Ci adjusted for these deferred restricted contributions. This affected revenues by $228k in 2023, ($92k) in 2022, and ($104k) in 2021. DEFERRED MEMBERSHIP FEES: Ci adjusted for deferred membership fees. This affected revenues by ($1.4m) in 2023, ($538k) in 2022, and $82k in 2021.

Salary Information

Full-time staff: 47

Avg. compensation: $74,495

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
1
$160k - $200k
0
$120k - $160k
7
$80k - $120k
2
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.medicalert.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 1-800-668-1507

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Charitable Registration Number: 80340 7956 RR0001