2020 Dundas Street
Vancouver, BC V5L 1J4
Board Chair: Marilyn Bergen
Board Vice-Chair: Carol Crow

Charitable Reg. #:13710 9807 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 2/5]


Audited financial statements available only through official request for information from Charities Directorate.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 87 cents are available for programs.

My anchor


About Quest Food Exchange:

Quest Food Exchange is a 2-star charity with average impact. It has poor financial transparency and a below-average results reporting grade. 

Founded in 1992 as Quest Outreach Society, Quest Food Exchange (Quest) began when a youth group started delivering sandwiches to homeless people in downtown Vancouver. Quest aims to “reduce hunger with dignity, build community and foster sustainability.” The charity works in collaboration with suppliers to provide affordable food to individuals facing food insecurity in British Columbia. The charity takes an environmentally-conscious approach to food redistribution to ensure excess food is allocated efficiently to those in need. Quest is based in Vancouver.  

While not open to the general public, Quest Food Exchange gives individuals who are low-income, have a disability, or are on an old-age pension, the opportunity to choose food that suits their needs in a grocery market environment. In F2021, Quest reported to have issued 4,085 Quest Client Cards to new individuals. 

Since 2008, Quest reports having 2,208,270 client visits and donating $86.0m worth of food and necessities.  

My anchor

Results and Impact

Since 2008, Quest Food Exchange has eliminated 51,075 tonnes of greenhouse gasses from entering the earth’s atmosphere.  

Charity Intelligence has given Quest Food Exchange an Average impact rating based on demonstrated impact per dollar spent.  

While Charity Intelligence highlights these key results, they may not be a complete representation of Quest Food Exchange’s results and impact.  

Impact Rating: Average

My anchor


Quest Food Exchange had cash donations of $491k and $7.9m in donated food and other goods in F2021. The charity also received $2.2m in fees for service through its grocery and online market. Administrative costs are 7% of total revenues, and fundraising costs are 6% of donations. Quest Food Exchange spends 13% on overhead. This means that for every dollar donated, 87 cents go towards the charity’s programs. This is within Ci’s reasonable range for overhead spending.  

Quest Food Exchange has $1.3m in funding reserves and the reserves can cover program costs (excluding the cost of donated food) for just under 2 months.  

This charity report is an update that was sent for review to Quest Food Exchange. Changes and edits may be forthcoming.  

Updated on June 16, 2022 by Emma Saganowich.  

Financial Review

Financial Ratios

Fiscal year ending August
Administrative costs as % of revenues 7.4%6.9%12.2%
Fundraising costs as % of donations 6.0%11.2%28.3%
Total overhead spending 13.4%18.1%40.5%
Program cost coverage (%) 67.1%76.1%146.1%

Summary Financial Statements

All figures in $000s
Donations 459659243
Goods in kind 7,8758,9889,596
Government funding 32250
Fees for service 2,1922,3112,353
Other income 46271
Total revenues 10,60312,01012,193
Program costs 1,8981,767732
Donated goods exp 7,8758,9889,596
Administrative costs 7808261,486
Fundraising costs 287469
Total spending 10,58011,65511,883
Cash flow from operations 22355310
Capital spending 293536
Funding reserves 1,2741,3451,070

Note: Ci did not include amortization of deferred capital contributions, decreasing total revenues by $82k in F2021, $92k in F2020, and $144k in F2019. Ci included the value of in-kind food donations and equipment donations received in donated goods in kind and in grants, increasing total revenues and expenses by $7.9m in F2021, $9.0m in F2020, and $9.6m in F2019. Ci obtained the administrative and fundraising costs from the charity's T3010 filing with the CRA.  

Salary Information

Full-time staff: 22

Avg. compensation: $67,814

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

My anchor

Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.questoutreach.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 604-602-0186


Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 500,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.6 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.


Be Informed. Give Intelligently. Have Impact


Charitable Registration Number: 80340 7956 RR0001