Salvation Army

2 Overlea Boulevard
Toronto, ON M4H 1P4
Commissioner: Brian Peddle
Board Chair: Andrew B. Lennox

Charitable Reg. #: 10795 1618 RR0001
Sector: Social Services
Operating Charity

Donor Accountability

Grade: B

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [ Audited financial statement for most recent year ]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to The Cause

2014 2015 2016
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #380

Avg. Compensation $56,324

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 1
$200k - $250k 0
$160k - $200k 6
$120k - $160k 3
$80k - $120k 0
$40k - $80k 0
< $40k 0
Information from most recent CRA Charities Directorate filings for F2016

About Salvation Army:

The Salvation Army is an international Christian organization that began its work in Canada in 1882. Its mission is to “share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.” It has grown to become the largest non-governmental direct provider of social services in Canada.

As of F2016, approximately 1 in 10 Canadians are living in poverty, 1 in 7 children go to school hungry, and 230,000 people experience homelessness. The Salvation Army supports these vulnerable people in 400 communities across Canada. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, providing shelter for homeless people, and rehabilitation for people who have lost control of their lives to an addiction.

The Salvation Army combines its operations in Canada and Bermuda. In total, over 1.9 million people were helped by The Salvation Army in Canada and Bermuda in F2016. Also in F2016, its addictions, rehabilitation and shelter program served 3.2 million free meals and provided 5,850 beds. Its youth programs gave out 266,000 toys at Christmas, provided 154,000 meals in school breakfast programs, and engaged 3,900 children at Salvation Army camps. Its community programs referred 11,700 homeless people for employment, and saw attendance of 3,700 at its cooking and nutrition classes.

The Salvation Army employs over 8,000 employees in Canada including 23 Salvation Army officers and lay-personnel serving outside of Canada. 

Financial Review:

This financial summary is based on the consolidated financial statements of The Salvation Army Canada and Bermuda, including the operations of all 421 registered regional Salvation Army charities.

The Salvation Army is a Major 100 charity with $190m in donations in F2016. Its administrative costs were 7% of revenues. Its fundraising costs were 12% of donations. For every $1 donated to the charity, 81 cents go towards The Salvation Army’s programs, falling within Ci’s reasonable range. The Salvation Army had funding reserves in F2016 of $879m, of which $32m are donor-endowed. This results in a program cost coverage ratio excluding donor-endowed funds of 187%, meaning that the charity can cover about 1.9 years of program costs with its current reserves.

The Salvation Army spends a significant portion of its revenues on capital expenditures. In F2016, $45m or 9% of revenues went towards capital expenditures, more than double its F2015 capital expenditures of $20m. Also in F2016, The Governing Council of the Salvation Army granted $145m to its 421 regional charities.

This charity report is an update that is being reviewed by The Salvation Army. Changes and edits may be forthcoming.

Updated on May 31, 2017 by Kevin Silberberg.

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.7%6.7%5.3%
Fundraising costs as % of donations 12.1%11.4%11.9%
Program cost coverage (%) 193.8%208.2%179.9%

Summary Financial Statements

All figures in $000s
Donations 189,655193,743185,277
Government funding 221,037222,958221,990
Fees for service 78,71376,24276,578
Business activities (net) 12,47411,85414,074
Investment income (22,388)108,510118,428
Other income 39,27526,38328,610
Total revenues 518,766639,690644,957
Program costs - International 6,7306,1966,178
Program costs - Canada 447,016435,180426,263
Administrative costs 36,27135,63734,025
Fundraising costs 22,89822,17222,049
Other costs 13,50114,77813,483
Cash flow from operations (7,650)125,727142,959
Funding reserves 879,299918,960778,060
Note: Ci has reported Thrift Store operations as net of expenses in revenues; this resulted in reducing both total revenues and expenses by $131m in F2016, $126m in F2015, and by $120m in F2014.

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