124 Merton Street, Suite 207
Toronto, ON M4S 2Z2
CEO: Mark Rubinstein
Board Chair: David Garner

Charitable Reg. #:11904 2299 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

65%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 65 cents are available for programs.



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OVERVIEW

About Hope Air:

Hope Air is a four-star charity with a high results reporting grade and funding reserves that can cover less than two years of program costs. The charity has overhead spending just outside of Ci's reasonable range.

Founded in 1986, Hope Air provides free flights and lodging nationwide for people who cannot afford to travel to access medical care. The charity reports many of its clients live at or below the poverty line, creating a barrier to accessing healthcare. Without travel expenses paid for, Hope Air reports 33% of its clients would have to cancel appointments and risk delayed diagnosis. A delay in treatment by just four weeks can increase the risk of death by more than 10% for cancer patients, as reported by Hope Air.

To qualify for Hope Air’s services a patient must have a confirmed medical appointment that requires travel and is covered under the patient’s provincial health plan. Patients must also provide Hope Air with their household income for 12 months as proof of financial need.

In F2022, Hope Air helped 2,000 patients travel for medical appointments. This is $2,561 in total costs per client in 2022, as calculated by Ci. Patients travelled for cancer (25%), cardiovascular disorders (12%), musculoskeletal disorders (7%), nervous system disorders (7%), eye disorders (6%), and other conditions (43%).

Hope Air provided a total of 10,251 travel arrangements in F2022, a 51% increase over 6,782 in F2021. Travel arrangements include 5,670 free flights, 2,329 hotel nights, and 899 ferry trips. The charity states there is a growing need for long-distance travel for medical care. To meet this demand, Hope Air plans to increase its travel arrangements to 18,000 per year by 2025.

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Results and Impact

Hope Air reports that 69% of its clients said they would not be cured or would still be unwell without Hope Air. 21% of clients also reported they would have gone into debt without having travel provided. 

While Ci highlights these key results, they may not be a complete representation of Hope Air’s results and impact. This charity is not yet rated on impact (n/r).

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Finances

In F2022, Hope Air received $3.0m in cash donations. The charity received $789k in donated goods (15% of total revenue) and reported $121k in investment losses during the year. Hope Air received $1.7m in government funding, accounting for 31% of total revenue.

Administrative costs are 9% of total revenue excluding investment income. Fundraising costs are 26% of Canadian donations. This results in total overhead spending of 35%. For every dollar donated to the charity 65 cents go to the cause. This falls just outside Ci’s reasonable range for overhead spending. 

Charity Intelligence's fundraising cost ratio excludes the value of donated goods. If these donated goods are included, Hope Air's fundraising costs are calculated at 21%, reducing overhead spending to 30%.

Hope Air has $5.8m in reserve funds. These reserve funds are Hope Air’s cash and investments and can cover program costs for just under two years.  

This charity report is an update that has been sent to Hope Air for review. Changes and edits may be forthcoming.

Updated on May 19th 2023 by Brenleigh Jebb.

Financial Review


Financial Ratios

Fiscal year ending December
202220212020
Administrative costs as % of revenues 9.2%7.4%8.0%
Fundraising costs as % of donations 26.0%34.3%29.9%
Total overhead spending 35.2%41.7%37.9%
Program cost coverage (%) 192.9%308.6%277.9%

Summary Financial Statements

All figures in $000s
202220212020
Donations 3,0292,1401,866
International donations 079245
Goods in kind 789652476
Government funding 1,6851,7121,325
Investment income (121)89115
Total revenues 5,3834,6724,026
Program costs 3,0292,0521,951
Donated goods exp 789652476
Administrative costs 508339313
Fundraising costs 788734557
Total spending 5,1143,7773,298
Cash flow from operations 269895728
Capital spending 71612
Funding reserves 5,8446,3335,422

Note: Ci was unable to adjust for deferred revenues in F2022 and F2020, as Hope Air does not separate government deferred revenues from private deferred revenues on its financial statements. In F2021, Hope Air management provided a breakdown of deferred revenues allowing Ci to adjust for $253k in deferred donations and $183k in deferred government funding. In F2021 and F2020, Ci reported International donations from the Charity's T3010 filing with the CRA. At the time of this update, the F2022 T3010 data was not available. In F2020, Ci sourced program, administrative, and fundraising costs from the charity’s T3010 filings. In F2022, the charity changed its financial presentation to report activity-based costing. Ci removed amortization from program, administrative, and fundraising costs on a pro-rata basis.  

Salary Information

Full-time staff: 14

Avg. compensation: $87,031

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
1
$200k - $250k
0
$160k - $200k
0
$120k - $160k
0
$80k - $120k
3
$40k - $80k
6
< $40k
0

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

Charity Contact

Website: www.hopeair.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-222-6335

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